Caribbean Airlines withdraws its London Gatwick service

PORT OF SPAIN, Trinidad – Caribbean Airlines, the official air carrier of Trinidad and Tobago will discontinue its service to London Gatwick, effective January 10, 2016.

The airline has indicated that it will assist its customers with finding alternative arrangements to/from London, and has already communicated its plans to other airlines serving the route.

Ticketed customers where both the departure and return between Port of Spain and London Gatwick (POS and LGW) is after January 10, 2016 have the following options:

1. Full refund

2. Re-allocation to other services where possible

Ticketed customers who will have commenced travel before January 10th, 2016 to POS or LGW have the following options:

1. Full refund

2. Refund for return portion only

Customers who may have further questions, or would like to consider other travel options or arrangements can contact Caribbean Airlines’ call centers for specific information.

USA, Canada & St. Maarten
+1 800 920 422

Caribbean & Guyana
+1 800 744 2225

Trinidad & Tobago and Suriname
+1 868 625 7200

Caracas
+58 212 335 7405

United Kingdom
+44 870 774 7336 or + 44 845 362 4225

All other locations
+1 800 523 5585

Travel agencies with additional questions may also contact the airline’s call centers for more information.

Arrangements for Frequent Flyers
7th Heaven Reward Customers (Monday – Friday 8 am – 4:30 pm) may contact:

• Caribbean, Canada & USA
+1 800 523 5585

• Jamaica
+1 888 359 2475

Caribbean Airlines Miles Members (Monday – Friday & Public Holidays, 7:00 am – 7:00 pm and Saturday & Sunday 8:00 am – 6:00 pm) may contact:

USA, Canada & St Maarten
+1 800 920 4225

USA and Canada
+1 855 336 4537

Caribbean & Guyana
+1 800 744 2225

Trinidad & Tobago and Suriname
+1 868 625 5540

Caracas
+58 212 335 7405

UK/Europe
+44 845 362 4225

Caribbean Airlines will continue its service to/from London Gatwick until January 10, 2016. The airline has apologized to its customers for any inconvenience caused by the impending discontinuation of the London Gatwick service, citing the costs associated with maintaining the Boeing 767 aircraft operation for its decision to cancel the London route. Instead, it will focus its limited resources to build connectivity in the North American and Caribbean markets.

About Trinidad & Tobago

Home to the largest Carnival celebration in the Caribbean, Trinidad & Tobago is the southernmost Caribbean nation located seven miles east off the Venezuelan coast. Ranked the happiest nation in the Caribbean by the United Nations’ World Happiness Report, in 2013 and 2015, the destination’s distinct and harmonious blend of cultures, eclectic cuisine and environmental treasures continue to attract travelers of all ages to its shores. Birthplace of the limbo and the world famous steelpan, the only acoustic instrument invented in the 20th century, as well as a diverse mix of monthlyfestivals and events, it’s little wonder that Trinidad is known as the ‘cultural capital of the Caribbean.’ Sister island Tobago offers a quintessential Caribbean vibe with secluded beaches, quaint villages, private villas and award-winning eco attractions. Tobago is home to the largest brain coral in the Western Hemisphere and the oldest protected reserve in the Western hemisphere, The Main Ridge Rainforest. Come and explore Trinidad and Tobago-the true Caribbean!

For more information on upcoming special events and attractions in Trinidad & Tobago visit trinidadandtobago.com or visittobago.gov.tt

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