TAIPEI, Taiwan – EVA Air has announced enhanced inflight and on-ground amenities for hassle-free Business Class travel to more than 60 international destinations. Upgraded services include improved check-in and boarding experiences, a customised approach to staff-passenger interactions and a new range of first class services on all flights for Royal Laurel, Premium Laurel and Business Class passengers.
Prior to travel, EVA’s advanced airport ground services – presented in the form of easy-to-read electronic maps located at check-in counters – provide easy-navigation through crowded airports, directing travellers towards both VIP lounges and relevant departure gates. During the busiest times, EVA Air stations staff at key positions to assist passengers if required.
Upon boarding, passengers will be greeted with a refreshing glass of cold-pressed pineapple juice; accompanied by Godiva chocolates for all long-haul flights, before being shown to their spacious, ergonomically-designed seat. And so the journey begins… Awarded and applauded for excellent in-flight wine selections, EVA trained flight attendants, who are on hand for the duration of any flight, now offer a sommelier-style service, presenting a wine’s label and vintage, describing its features and – before pouring a glass – presenting a sample for tasting. Alongside their extensive wine menu, EVA Air also serves premium alcoholic spirits and liquors, beers, soft drinks and tasty canapés.
Those travelling on long-haul Boeing 777-300ER flights can now request a full turn-down service which will see a member of the EVA Air team transform a Royal Laurel Class lie-flat seat into a cosy bed complete with a 100% cotton mattress pad; a service typically associated with First Class cabins for other, competitor carriers.
Striving to become a world-class airline since the day it was founded, it is fitting that EVA Air’s commitment to quality service and safety will be celebrated – in conjunction with the 25th Anniversary of the airline’s first flight – with a 5-Star Rating from SKYTRAX; as certified on 15th June 2016.