Delta unveils new dedicated TSA Precheck lobby, bag drop

After checking in on the Fly Delta app, customers can enter the dedicated lobby area, conveniently located next to the rideshare drop-off area on the lower level of Atlanta’s Domestic South Terminal. They’ll quickly verify their identity via a hands-free facial scan, print and attach a bag tag from a self-serve kiosk, and place their bag on the conveyer.

Not only does the new experience streamline steps required to check a bag, but it also saves customers an average of more than two minutes (and more during peak travel times) by allowing them to skip the lines inside the main airport lobby.

The space will open next month ahead of the holiday travel season. In Detroit, eligible customers will be able to enjoy self-serve bag tagging and a dedicated Delta bag drop queue at the Delta check-in counter later this fall.

After a short walk from bag drop to security, eligible customers will once again use a quick facial scan to pass through the domestic checkpoint in dedicated TSA PreCheck lanes – no need to show a government ID or boarding pass.

In Atlanta, customers will also have the benefit of more efficient security scanners that allow travelers to keep electronics and approved liquids in carry-on bags. As always, CLEAR remains a good choice for members who prefer to use its services.

When it’s time to board, customers will swap a facial scan for a boarding pass, just as they did at bag drop and the security checkpoint. One photo, and they are ready to board.

In Atlanta, T1-T8 gates will be the first to offer a facial recognition option for domestic boarding. Gates A10 and A12 will offer the same digital identity-enabled boarding in Detroit.

Customers with an active Delta SkyMiles membership, Known Traveler Number and passport details saved to their profile can opt in when checking in for their flight using the Fly Delta app. If a customer does not want to participate in this option, they can choose not to opt in and proceed through the airport as preferred – participation is voluntary. Delta does not save or store any biometric data, nor does it plan to.