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Airline sorry for false legs fee

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18_58
Written by editor

An airline has apologised for charging an amputee who wanted to take a spare pair of prosthetic legs on holiday an additional £10 each way.

An airline has apologised for charging an amputee who wanted to take a spare pair of prosthetic legs on holiday an additional £10 each way.

Mick Skee, 47, of Wardley, Gateshead, lost both legs after contracting meningitis two years ago.

He wanted to take a spare pair of false limbs on his holiday to Majorca next May but Jet2 told him he would have to pay a surcharge.

The airline has now refunded the money, and said it had changed its guidelines.

Jet2 also said it was allowing Mr Skee to fly for free on the holiday by way of an apology.

Mr Skee said it was “ridiculous” that he could take a wheelchair on the flight free of charge, but his spare prosthetic legs would cost him extra.

A Jet2 spokesman said: “Mr Skee’s specific request was not one we had ever encountered previously and the carriage of an additional set of prosthetic limbs was not featured in our terms and conditions.

“It is impossible to cover every possible permutation for travellers’ requests.

“We have now reviewed our guidelines and are moving forward. Requests such as Mr Skee’s will be covered under our mobility guidelines rather than our medical excess guidelines.”