Travelers Embrace Mobile Messaging and Payments

Clickatell revealed the results of its latest Chat Commerce Trends Report: Travel Edition, which uncovers new insights about how today’s consumers want to communicate and make purchases with hotels, airlines and rental car companies in mobile messaging conversations. The survey, which fielded responses from over 1,000 US participants, found 87% of consumers prefer to use mobile messaging to communicate with travel companies.

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Avatar of Linda Hohnholz

Linda Hohnholz

Editor in chief for eTurboNews based in the eTN HQ.

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