The Tanzania Society of Travel Agents (TASOTA), in conjunction with Amadeus East Africa, has informed their membership across Tanzania of an imminent training seminar in customer services strategy under the theme: “Achieving Excellence through Customer Service.”
Taking place on October 26 at The Hyatt – The Kilimanjaro Dar es Salaam will members be able to hear from John Tschohl, who is described as a customer service guru, all there is to know – in abbreviated terms surely as a master’s program could be exhaustively filled with the same topic – about this crucial element in recruiting and retaining clients in a highly competitive environment.
The one day seminar is open to TASOTA members only who can sign up by email via inf[email protected] or else contact the association via www.tasota.org
TASOTA was established to encourage, promote and protect interests of member travel agents in the country, to maintain a code of conduct and code of ethics within the industry, to enhance cordial relations with associations in neighboring countries, to promote travel into and out of Tanzania and to promote the highest standards of professionalism among travel agents.
CONTACT: Tanzania Society of Travel Agents (TASOTA), P.O. Box 21338, Dar es Salaam, E: [email protected] , W: www.tasota.org