Tag: service standards
Sri Lanka Tourism in crisis: Managing and seeking out opportunities
Srilal Miththapala - eTN Sri Lanka- June 11, 2019 23:55The Rapid Response Team by Safertourism reached out to Sri Lanka tourism authorities including the minister of tourism and industry leaders within hours of the devastating terror attack on the ... Read More
New GM appointed at Mandarin Oriential Macau
editor- May 30, 2019 22:04Mandarin Oriental Hotel Group announced the appointment of Christian Dolenc as General Manager of Mandarin Oriental, Macau. In his new position, Dolenc will oversee day-to-day hotel operations, leading the team ... Read More
Saint Lucian taxi company receives international service excellence certification
Chief Assignment Editor- March 25, 2019 15:41A Saint Lucian taxi firm has become the first tourism taxi company in the Caribbean to be Hospitality Assured (HA) certified, an international certification programme for service excellence. Holiday Taxi ... Read More
Munich Airport reports 2018 net profit of 150 million euros
Chief Assignment Editor- March 20, 2019 16:01Munich Airport reported a successful 2018 operating year at its annual press conference in Munich today: The 3.8 percent increase in traffic to a total of 46.3 million passengers flying ... Read More
Mark Kirby appointed Area General Manager Address Hotels + Resorts
Juergen T Steinmetz- March 11, 2019 09:59Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has appointed hospitality veteran Mark Kirby as the Area General Manager of four premium luxury hotels under Address Hotels ... Read More
Platov International becomes first ever five-star Russian airport
Chief Assignment Editor- February 16, 2019 19:20One of the newest Russian airports, Platov International Airport in the city of Rostov-on-Don, has received the highest mark from the UK-based ranking organization Skytrax, becoming the first five-star Russian ... Read More
Cruise line celebrates Silver Anniversary in Singapore
Chief Assignment Editor- December 18, 2018 17:20Genting Cruise Lines celebrated its silver anniversary with a special event held on board Genting Dream in Singapore on 14 December to commemorate the very first sailing of Langkapuri Star ... Read More
Australian tourism to recruit Chinese students and indigenous Australians
editor- August 13, 2012 03:50Early retirees, Chinese students and indigenous Australians will be targeted as employees in a plan to boost often-criticised service standards in the tourism industry. Read More