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Tag: service standards

Sri Lanka Tourism in crisis: Managing and seeking out opportunities

Srilal Miththapala - eTN Sri Lanka Srilal Miththapala - eTN Sri Lanka- June 11, 2019 23:55

The Rapid Response Team by Safertourism reached out to Sri Lanka tourism authorities including the minister of tourism and industry leaders within hours of the devastating terror attack on the ... Read More

New GM appointed at Mandarin Oriential Macau

editor editor- May 30, 2019 22:04

Mandarin Oriental Hotel Group announced the appointment of Christian Dolenc as General Manager of Mandarin Oriental, Macau. In his new position, Dolenc will oversee day-to-day hotel operations, leading the team ... Read More

Saint Lucian taxi company receives international service excellence certification

Chief Assignment Editor Chief Assignment Editor- March 25, 2019 15:41

A Saint Lucian taxi firm has become the first tourism taxi company in the Caribbean to be Hospitality Assured (HA) certified, an international certification programme for service excellence. Holiday Taxi ... Read More

Munich Airport reports 2018 net profit of 150 million euros

Chief Assignment Editor Chief Assignment Editor- March 20, 2019 16:01

Munich Airport reported a successful 2018 operating year at its annual press conference in Munich today: The 3.8 percent increase in traffic to a total of 46.3 million passengers flying ... Read More

Mark Kirby appointed Area General Manager Address Hotels + Resorts

Juergen T Steinmetz Juergen T Steinmetz- March 11, 2019 09:59

Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has appointed hospitality veteran Mark Kirby as the Area General Manager of four premium luxury hotels under Address Hotels ... Read More

Platov International becomes first ever five-star Russian airport

Chief Assignment Editor Chief Assignment Editor- February 16, 2019 19:20

One of the newest Russian airports, Platov International Airport in the city of Rostov-on-Don, has received the highest mark from the UK-based ranking organization Skytrax, becoming the first five-star Russian ... Read More

Cruise line celebrates Silver Anniversary in Singapore

Chief Assignment Editor Chief Assignment Editor- December 18, 2018 17:20

Genting Cruise Lines celebrated its silver anniversary with a special event held on board Genting Dream in Singapore on 14 December to commemorate the very first sailing of Langkapuri Star ... Read More

Australian tourism to recruit Chinese students and indigenous Australians

editor editor- August 13, 2012 03:50

Early retirees, Chinese students and indigenous Australians will be targeted as employees in a plan to boost often-criticised service standards in the tourism industry. Read More