Tag: service quality
Thomas Cook India reveals new wave of travel – father-child bonding tours
Chief Assignment Editor- June 11, 2019 21:01India’s travel and integrated travel-related financial services company is fostering family bonding through travel, with specific focus on Father-Child bonding tours, in a run up to Father’s Day. With an ... Read More
Prime Minister wants Vietnam Airlines to ensure safe services to Russia
Juergen T Steinmetz- May 24, 2019 04:10Vietnam Airlines should work to ensure safe and competitive services while operating flights to Russia. "Traveling between Vietnam and Russia is now more important than ever before when they are ... Read More
CLIA: Taiwan shines as surprising hotspot for cruise industry in Asia
Chief Assignment Editor- May 10, 2019 23:08Cruise market is prospering in Asia, among which Taiwan shines as a surprising hotspot for the industry. According to CLIA survey, cruising has become the fastest growing leisure travel option ... Read More
Best & Worst Airlines and Airports of 2019 revealed
Chief Assignment Editor- May 10, 2019 17:17Today AirHelp announced the results of its annual AirHelp Score which rates global airlines and airports. First launched in 2015, AirHelp Score is the most comprehensive data-based evaluation of airlines ... Read More
LATAM named Best Global Airline in South America
Chief Assignment Editor- May 9, 2019 22:23LATAM Airlines Group was named for the second year running as the 'Best Global Airline in South America' in the Passenger Experience Association of Airlines (APEX) Passenger Choice Awards in ... Read More
Russian Aeroflot remains China’s ‘Favorite International Airline’
Chief Assignment Editor- April 24, 2019 02:30Russia's Aeroflot has been once again named the Favorite International Airline in China. The award was given to Aeroflot for the third consecutive year at the Flyer Award Ceremony 2019. ... Read More
Centara identifies technological and social trends that will shape the hospitality industry in the next 10 years
editor- April 18, 2019 03:00Global hospitality is at a crossroads. In the last 20 years, technology has transformed every aspect of the guest journey, from online bookings to in-room services to post-stay feedback. But ... Read More
Saint Lucian taxi company receives international service excellence certification
Chief Assignment Editor- March 25, 2019 15:41A Saint Lucian taxi firm has become the first tourism taxi company in the Caribbean to be Hospitality Assured (HA) certified, an international certification programme for service excellence. Holiday Taxi ... Read More
International Happiness Day: How Abu Dhabi Airports celebrates
Juergen T Steinmetz- March 20, 2019 07:08In celebration of International Happiness Day on March 20, Abu Dhabi Airports has announced the results of the Abu Dhabi Airport’s “happiness index” for 2018. The company’s happiness indicator revealed ... Read More
Fraport 2018 Fiscal Year: Revenue and Earnings Increase Significantly
Juergen T Steinmetz- March 19, 2019 08:10Boards propose dividend increase to EUR2 - Outlook remains positive In the 2018 fiscal year (ending December 31), Fraport AG continued on its growth path, achieving new records in revenue ... Read More
India International Hotel, Travel and Tourism Research Conference brings industry experts together
Anil Mathur - eTN India- March 1, 2019 01:14Banarsidas Chandiwala Institute of Hotel Management & Catering Technology inaugurated the 9th India International Hotel, Travel and Tourism Research Conference (IIHTTRC) supported by National Assessment & Accreditation Council, as well ... Read More
15 therapy dog teams join Welcome Team Program at Canada’s largest airport
Chief Assignment Editor- February 20, 2019 19:28Toronto Pearson International Airport and the St. John Ambulance (SJA) Therapy Dog Program are partnering to bring the friendly faces of 15 therapy dog teams to YYZ. As part of ... Read More
It’s a boy! Church House Westminster announces new event coordinator
editor- February 1, 2019 23:02Church House Westminster has recruited its first male coordinator in over 10 years. This is certainly not from a lack of trying, but the reality that male event coordinators are ... Read More
Aviation Ministers will be attending Global Investment in Aviation Summit GIAS2019
Juergen T Steinmetz- December 31, 2018 07:25The first edition of the Global Investment in Aviation Summit (GIAS 2019) will kick off in Dubai with the participation of the largest ever gathering of aviation ministers and heads ... Read More
Lufthansa and Fraport Extend Ground Handling Partnership at Frankfurt Airport
eTN Managing Editor- December 20, 2018 09:39Deutsche Lufthansa AG is entrusting Fraport AG Ground Services with the provision of ground handling services to all Lufthansa aircraft at Frankfurt Airport for another seven years. On Thursday (December ... Read More
Emirates, Etihad Airlines top service quality report
editor- February 1, 2010 03:17Emirates and Etihad Airlines have outperformed their rivals British Airways, Air France and Qatar Airways in a service quality benchmarking report. Read More