Tag: loyalty programs

Airline passengers don’t understand how to redeem loyalty program rewards

Chief Assignment Editor Chief Assignment Editor- November 7, 2019 21:47

Many airline loyalty programs are failing to deliver on their intended purpose because members do not understand how to redeem the awards they accumulate. According to the 2019 Airline Loyalty ... Read More

WestJet – buy business, get gold

Dmytro Makarov Dmytro Makarov- June 12, 2019 19:34

"Buy Business, get Gold" giving guests the opportunity to become a WestJet Rewards Gold member before they fly until February 29, 2020 with the booking of a round-trip Business cabin ... Read More

Red Roof® re-branding: Exclusive rewards and perks

Dmytro Makarov Dmytro Makarov- June 5, 2019 02:33

Red Roof is amping up its successful loyalty program, Redicard™, re-branding it as RediRewards™ and adding a slew of enticing, intuitive, components that reward guests on every level. RediRewards™ invites ... Read More

Driving intra-African connectivity and cooperation through Alliance and partnership

Juergen T Steinmetz Juergen T Steinmetz- May 17, 2019 10:00

The African Tourism Board is currently working hard to build partnerships within the aviation industry. "Seeing Africa as one destination is perfect for any airlines wanting to partner with us", ... Read More

5 Money-Saving Tips While Traveling

editor editor- May 16, 2019 19:45

Now that you’ve done your research on your next destination for your trip, it is time to gear up and travel. While you are traveling, hotel booking charges and food ... Read More

Centara identifies technological and social trends that will shape the hospitality industry in the next 10 years

editor editor- April 18, 2019 03:00

Global hospitality is at a crossroads. In the last 20 years, technology has transformed every aspect of the guest journey, from online bookings to in-room services to post-stay feedback. But ... Read More

Centara Privilege Club: Centara launches all-new exclusive lifestyle benefits program

editor editor- April 4, 2019 20:59

Centara Hotels & Resorts, Thailand’s leading hotel operator and one of the region’s most innovative hospitality brands, is launching “Centara Privilege Club”, a brand new benefits program that offers exclusive ... Read More

New research provides strategic insights for travel brands

editor editor- February 21, 2019 22:11

New research has uncovered the true behaviors of travelers, which is particularly valuable for travel brands as they seek to understand their share of the wallet with customers, yet are ... Read More

What is challenging the hotel industry this year?

editor editor- January 26, 2019 02:22

The increase in mobile traffic and the importance of metasearch engines, the emergence of voice searches and the need to respond to an always-connected user are the main hotel industry ... Read More

Air Canada’s new loyalty program launches in 2020

Chief Assignment Editor Chief Assignment Editor- January 11, 2019 19:19

Air Canada announced today the successful closing of its purchase of Aimia Canada Inc., owner and operator of the Aeroplan loyalty business, from Aimia Inc. Air Canada also confirmed that ... Read More

Courtyard Burlington, Ontario: Innovative design and flexible space

Juergen T Steinmetz Juergen T Steinmetz- December 19, 2018 10:37

In Canada Courtyard by Marriott Hotel has opened its doors in Burlington, Ontario and ready to serve you. Featuring an innovative lobby space as well as Courtyard’s latest contemporary room ... Read More

Amadeus and Points help airlines unlock greater economics from loyalty programs

Chief Assignment Editor Chief Assignment Editor- December 13, 2018 07:05

At a time when travelers are more discerning than ever, it can be a challenge for airlines to retain their loyalty. The right loyalty program not only results in repeat ... Read More

Airlines take the plaudits at loyalty awards

editor editor- February 28, 2013 10:01

DUBAI, UAE - Baltic Miles, Virgin America and Virgin Australia have all been recognised for frequent flyer program initiatives in the Loyalty Innovation Awards, presented at the Airline Business/Globa Read More

Etihad Airways and Air Seychelles merge loyalty programs

editor editor- May 29, 2012 23:33

Air Seychelles today announced that it would integrate its loyalty program, Seychelles Plus, into Etihad Guest, the award-winning loyalty program of Etihad Airways, effective June 16. Read More

Identifying channels of expression and rewarding customers for their loyalty

editor editor- January 13, 2011 05:10

Digital channels are lending a new dimension to the existing loyalty programs in the travel industry. Read More

Building customer loyalty in a global economy

editor editor- March 2, 2009 07:32

In the current economic situation, developing and keeping customer loyalty is essential. Recognize that in a global economy, customers have many more choices than ever before. Read More