Tag: customer

Air Canada unveils Maple Leaf Lounge Express at Toronto Pearson International Airport

Chief Assignment Editor Chief Assignment Editor- June 14, 2019 16:39

Air Canada today unveiled another convenient way for premium customers to work or relax prior to their flight with the Maple Leaf Lounge Express, located in the Toronto Pearson International ... Read More

OTDYKH International Russian Travel Market to host a series of B2B marketing events for exhibitors

editor editor- June 13, 2019 21:45

Organizers of the OTDYKH Leisure Trade Fair are offering a range of unmissable B2B marketing events for exhibitors to partake in at the OTDYKH 2019 expo, which takes place this ... Read More

‘Super Power’ artwork on display at Heathrow Airport

Chief Assignment Editor Chief Assignment Editor- June 13, 2019 15:14

A canopy of brightly coloured umbrellas has appeared at Heathrow as part of an initiative to raise awareness of neuro-developmental disorders, including Attention Deficit Hyperactivity Disorder (ADHD), autism, Dyslexia, Dyscalculia ... Read More

Sri Lanka Tourism in crisis: Managing and seeking out opportunities

Srilal Miththapala - eTN Sri Lanka Srilal Miththapala - eTN Sri Lanka- June 11, 2019 23:55

The Rapid Response Team by Safertourism reached out to Sri Lanka tourism authorities including the minister of tourism and industry leaders within hours of the devastating terror attack on the ... Read More

Baltimore/Washington International Airport orders 20 new shuttle buses

Chief Assignment Editor Chief Assignment Editor- June 11, 2019 22:23

Maryland Department of Transportation has issued a new order of 15 forty-foot and five sixty-foot Xcelsior clean diesel heavy-duty transit buses. The buses, which will be operated by the Maryland ... Read More

Is this Hard Rock Hotel Cafe slowly poisoning guests?

Juergen T Steinmetz Juergen T Steinmetz- June 11, 2019 21:05

It may not be safe to stay at the Hard Rock Hotel & Casino-Punta Cana. "We are too busy to respond," a spokesperson of the Zimmerman Agency, a PR agency ... Read More

China, Saudi Arabia and travel tech dominate Arabian Travel Market 2019 agenda

Chief Assignment Editor Chief Assignment Editor- June 11, 2019 20:54

This year’s Arabian Travel Market witnessed a 106% increase in visitors from China and a 20% increase in international visitors to the event, which was held at Dubai World Trade ... Read More

Ascot is Europe’s leading serviced apartment brand at world travel awards 2019

Dmytro Makarov Dmytro Makarov- June 11, 2019 09:00

The Ascott  has won Europe’s Leading Serviced Apartment Brand 2019 for its Citadines properties for the fourth year running, along with six other awards at this year’s World Travel Awards. ... Read More

UNIGLOBE Alliance Travel and UNIGLOBE Travel Partners-NJ named UNIGLOBE TMCs of the year

editor editor- June 10, 2019 21:10

UNIGLOBE Travel International has announced a tie for its Travel Management Company (TMC) of the Year award. Tied for top spot are UNIGLOBE Alliance Travel in the Netherlands and UNIGLOBE ... Read More

Clear Channel Airports signs new agreement with Palm Beach International Airport

Dmytro Makarov Dmytro Makarov- June 10, 2019 19:29

Clear Channel Airports, today announced Palm Beach International Airport (PBI) selected the U.S. airport media leader (CCA) for a new five-year airport advertising contract. CCA was selected over two other ... Read More

United Airlines new innovating tool

Dmytro Makarov Dmytro Makarov- June 10, 2019 19:07

United Airlines is introducing ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next. ConnectionSaver is powered by new technology that ... Read More

United Airlines’ new technology makes connecting the world easier than ever

Chief Assignment Editor Chief Assignment Editor- June 10, 2019 18:08

Just in time for the busy summer travel season, United Airlines is introducing ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to ... Read More

Starboard Cruise Services names new President and CEO

Chief Assignment Editor Chief Assignment Editor- June 10, 2019 17:55

Starboard Cruise Services has named respected travel and cruise industry veteran Lisa Bauer its new President and Chief Executive Officer today. Earlier today, Toni Belloni, Group Managing Director of LVMH ... Read More

Heathrow becomes world’s first Sustainable Fish Airport

Chief Assignment Editor Chief Assignment Editor- June 10, 2019 16:50

Sustain – the alliance for better food and farming – has crowned Heathrow the world’s first Sustainable Fish Airport. The award is the outcome of an airport-wide initiative, involving all ... Read More

United Airlines names new Senior Vice President of United Express

Chief Assignment Editor Chief Assignment Editor- June 10, 2019 15:38

United Airlines today named Sarah Murphy senior vice president of United Express, where she will oversee the carrier's extensive regional network, product, customer service, operations and strategy. Murphy most recently ... Read More

Disabled group stuck on plane at Manchester Airport

editor editor- June 8, 2019 02:21

Six disabled passengers were left on board a plane at Manchester Airport for an hour and a half waiting for help to arrive so they could disembark. OmniServ is the ... Read More

Airbus: 81 aircraft delivered to 49 customers in May

Chief Assignment Editor Chief Assignment Editor- June 6, 2019 20:15

Airbus booked an order for one ACJ320neo corporate jetliner in May and delivered 81 aircraft from all members of its in-production jetliner product line during the month, which were received ... Read More

United, Southwest and Delta: New nonstop flights to Southern California

Dmytro Makarov Dmytro Makarov- June 6, 2019 19:40

The expansion of air service at Ontario International Airport (ONT), in Southern California, continues today with the United Airlines nonstop flights serving Houston's George Bush Intercontinental Airport (IAH). ONT now reaches ... Read More

7 new technologies that will rock the future of air travel

Chief Assignment Editor Chief Assignment Editor- June 6, 2019 16:57

Air travel technology is changing at a rapid pace –– what can we expect to see in the near future? Air travel experts invite you for a sneak peek of ... Read More

Red Roof® re-branding: Exclusive rewards and perks

Dmytro Makarov Dmytro Makarov- June 5, 2019 02:33

Red Roof is amping up its successful loyalty program, Redicard™, re-branding it as RediRewards™ and adding a slew of enticing, intuitive, components that reward guests on every level. RediRewards™ invites ... Read More

UNIGLOBE Travel recognizes top professionals and agencies worldwide

editor editor- June 4, 2019 21:22

UNIGLOBE Travel International has announced the 2019 recipients of its performance and service awards. Winners were announced at the organization’s Global Rendezvous in Vienna, Austria to an audience of travel ... Read More

Trump Hotels™ identifies luxury meetings trends

editor editor- June 4, 2019 01:27

Trump Hotels™, the luxury brand of five-star hotels and resorts known for its exceptionally designed properties in iconic locations, shares insights on luxury corporate and incentive meetings and details how ... Read More

Tourism Marketing for the summer months

Dr. Peter E. Tarlow Dr. Peter E. Tarlow- June 3, 2019 22:20

With June’s arrival, tourism professionals should have begun to think about the summer months. In much of the world, these coming months are high season. These can also be months ... Read More

Hilton: 200th hotel opening in the China market

Dmytro Makarov Dmytro Makarov- June 3, 2019 19:13

Hilton ushered in a milestone in its China market development with the grand opening of its 200th hotel -- Canopy Chengdu. The Chinese market is a top priority for Hilton ... Read More

Star Alliance welcomes THAI Smile Airways as new Connecting Partner

Chief Assignment Editor Chief Assignment Editor- June 3, 2019 15:07

Star Alliance today announced the plans for THAI Smile Airways to become the next Connecting Partner in its global network. The Chief Executive Board of Star Alliance, meeting on the ... Read More

Ethiopian delighted to serve Liverpool and Tottenham fans

Dmytro Makarov Dmytro Makarov- June 3, 2019 08:01

Ethiopian Airlines is pleased to have served fans of the globally renowned British football teams Liverpool and Tottenham Hotspur in their travel to Madrid where the teams played for Champions ... Read More

SkyTeam Announces Walter Cho, Chairman and CEO of Korean Air, as Chair of its Alliance Board

Dmytro Makarov Dmytro Makarov- June 1, 2019 21:37

SkyTeam, the global airline alliance, has announced Walter Cho, Chairman and CEO of Korean Air, as the new chairperson of its alliance board. The appointment was endorsed today at a ... Read More

Wyndham Destinations is opening new resorts

Dmytro Makarov Dmytro Makarov- May 31, 2019 19:01

Wyndham Destinations  launches new club brand identities, and shakes up timeshare with urban resort openings and evolution across the company. Wyndham Destinations is leading the evolution of the industry by ... Read More

Centara kicks off 36th anniversary with epic 36-day global celebration

editor editor- May 30, 2019 21:04

Centara Hotels & Resorts, Thailand’s leading hotel operator, is marking its 36th anniversary milestone with a 36-day worldwide customer-focused celebration tied to the company’s 1983 founding. On this occasion, it ... Read More

Why do I get porn when I use your app? Indian Railways responds

editor editor- May 29, 2019 22:45

"Obscene and vulgar ads are very frequently appearing on the IRCTC ticket booking app. This is very embarrassing and irritating @RailMinIndia @IRCTCofficial @PiyushGoyalOffc kindly look into it," a user tweeted. ... Read More

ILTM: Three consumer archetypes driving wellness and luxury travel in Asia

Chief Assignment Editor Chief Assignment Editor- May 29, 2019 20:05

At the forefront of luxury travel trends, International Luxury Travel Market (ILTM) Asia Pacific opened in Singapore. To mark the occasion, ILTM released its latest research identifying three consumer archetypes ... Read More

European hotels’ profits down for a fifth consecutive month

Chief Assignment Editor Chief Assignment Editor- May 29, 2019 17:55

Profit per room at hotels in mainland Europe fell for a fifth consecutive month in April, as revenue levels continued to weaken across all departments, according to the latest data ... Read More

Air Partner’s Travel division celebrates 20th anniversary

Chief Assignment Editor Chief Assignment Editor- May 28, 2019 17:49

The Travel division of Air Partner plc, the global aviation services group, is this month celebrating 20 years of organizing flights for groups travelling on scheduled airlines. During this time, ... Read More

UK hotels suffer their largest profit decline since late 2016

Chief Assignment Editor Chief Assignment Editor- May 28, 2019 16:01

Hotels in the UK suffered their largest margin of year-on-year profit decline since late 2016, as ancillary revenues fell and costs soared in April, according to the latest data tracking ... Read More

Etihad launches new daily flights from Abu Dhabi to Jeddah during Ramadan

Chief Assignment Editor Chief Assignment Editor- May 28, 2019 15:30

Abu Dhabi Airports has welcomed new daily flights from Al Ain International Airport (AAN) to King Abdulaziz International Airport (KAIA) in Jeddah, Saudi Arabia, designed to facilitate travel to Saudi ... Read More

Al Ain International Airport welcomes daily flights to Jeddah during Ramadan

Juergen T Steinmetz Juergen T Steinmetz- May 27, 2019 09:40

Abu Dhabi Airports has welcomed new daily flights from Al Ain International Airport (AAN) to King Abdulaziz International Airport (KAIA) in Jeddah, Saudi Arabia, designed to facilitate travel to Saudi ... Read More