Tag: customer satisfaction

Ascot is Europe’s leading serviced apartment brand at world travel awards 2019

Dmytro Makarov Dmytro Makarov- June 11, 2019 09:00

The Ascott  has won Europe’s Leading Serviced Apartment Brand 2019 for its Citadines properties for the fourth year running, along with six other awards at this year’s World Travel Awards. ... Read More

Lufthansa, SWISS and Austrian Airlines customer service available via Messenger app

Chief Assignment Editor Chief Assignment Editor- May 8, 2019 19:02

Lufthansa Group passengers often have similar questions: Is my flight on time? What gate does my plane leave from? And how heavy can my hand luggage be? In order to ... Read More

Antigua and Barbuda strengthens its partner relations for win-win solutions for the upcoming cruise season 2019/2020

editor editor- April 12, 2019 18:33

Antigua & Barbuda’s Tourism Delegation led by the Hon. H. Charles Fernandez held a series of meetings with the country’s critical cruise line Partners  at Seatrade Cruise Global, the cruise ... Read More

Airbus appoints new Executive Committee

Chief Assignment Editor Chief Assignment Editor- April 11, 2019 14:46

Airbus SE has appointed a new Executive Committee led by Chief Executive Officer Guillaume Faury, following approval from the Board of Directors. The changes are effective immediately. The Executive Committee ... Read More

Aloft Kuala Lumpur has a new GM

Juergen T Steinmetz Juergen T Steinmetz- April 4, 2019 14:50

Aloft Kuala Lumpur Sentral welcomes Rubel Miah, as its newly appointed General Manager. Rubel joins the sassy 4-star Hotel with 15 years of experience in the hospitality industry with a ... Read More

Xtra Aerospace in Florida also responsible for Boeing 737 Max crash?

Juergen T Steinmetz Juergen T Steinmetz- April 3, 2019 04:59

Our purpose is to ensure each flight is safe and cost-effective every day. This is the message on the Xtra Aerospace website. The Xtra Aerospace states their maintenance division can ... Read More

Saint Lucian taxi company receives international service excellence certification

Chief Assignment Editor Chief Assignment Editor- March 25, 2019 15:41

A Saint Lucian taxi firm has become the first tourism taxi company in the Caribbean to be Hospitality Assured (HA) certified, an international certification programme for service excellence. Holiday Taxi ... Read More

Airbus and Dassault Systèmes partner to create European aerospace industry of tomorrow

Chief Assignment Editor Chief Assignment Editor- February 6, 2019 18:10

Airbus and Dassault Systèmes have signed a five-year Memorandum of Agreement (MOA) to cooperate on the implementation of collaborative 3D design, engineering, manufacturing, simulation and intelligence applications. This will enable ... Read More

Full passenger operations at new Istanbul Airport to start in March

Chief Assignment Editor Chief Assignment Editor- January 29, 2019 23:30

Last year, on October 29, Turkish President Recep Tayyip Erdoğan opened the new Istanbul Airport with a magnificent ceremony. After just 42 months of construction time, the airport which is ... Read More

Enterprise car rental to take over Deem

editor editor- January 17, 2019 21:32

Enterprise Holdings will acquire travel technology company Deem. Read More

Heathrow reaches record 80 million milestone

Juergen T Steinmetz Juergen T Steinmetz- January 11, 2019 07:59

A record 80 million passengers travelled through the UK’s only hub airport in 2018, up 2.7% on last year, with growth boosted by the use of larger and fuller aircraft. ... Read More

Aliz Hotel Times Square welcomes new Director of Sales & Marketing

Chief Assignment Editor Chief Assignment Editor- January 8, 2019 18:05

Aliz Hotel Times Square announced today the appointment of Maureen Murphy as the new Director of Sales & Marketing of the new property which opened this past October under the ... Read More

Luxury Taipei hotel launches world’s first “Photography Butler” service

Chief Assignment Editor Chief Assignment Editor- January 4, 2019 18:03

A luxury hotel in Taipei launched the world's first "Photography Butler" service - professional and passionate "Photobutlers" will accompany hotel guests to popular Instagram check-in spots in the hotel, tourists ... Read More

Boarding simplified: Delta extends branded fares to boarding order

Chief Assignment Editor Chief Assignment Editor- December 11, 2018 08:55

Zone boarding, an aviation standard for decades, will soon be a thing of the past for Delta customers as the airline makes a global shift to boarding by branded fare ... Read More

Princess Cruises brings premium cruising to East Malaysia and Brunei

editor editor- December 3, 2015 22:05

SINGAPORE – Carnival Corporation & plc today announced that its Princess Cruises brand is capitalizing on the growing popularity of cruise travel in this region by bringing premium cruise experience Read More

Virgin Trains wins top UK Customer Satisfaction Award

editor editor- October 19, 2011 04:27

LONDON, England - Virgin Trains has won the British Quality Foundation's 2011 BQF Achievement Award for Customer Satisfaction, sponsored by Oracle. Read More

American Airlines employees receive Customer Experience Rewards payout

editor editor- November 12, 2010 03:33

FORT WORTH, Texas - For the seventh consecutive quarter, American Airlines Customer Experience Rewards (a part of American's Annual Incentive Plan) has paid out to employees. On Nov. Read More