Home Tags Complaints

Tag: complaints

Hong Kong overwhelmed by flood of visitors from mainland China

BEIJING, China - A senior Chinese government official on Saturday rebuffed growing complaints from Hong Kong that a flood of visitors from mainland China was overwhelming the tiny territory, saying it

Malaysian Tourism Minister tells taxi drivers to shape up

KUALA LUMPUR, Malaysia - The Tourism Ministry is urging taxi drivers to shape up and provide better services.

Bali tourism screams bloody murder over soaring booze prices

Bali's tourist industry has frequently lodged complaints over the rocketing price of alcoholic beverages, including wine, whiskey and beer sold at hotels, restaurants and entertainment centers.

Hong Kong: Chinese tourists grumble more

The good news for Hong Kong's tourism industry is that visitor numbers this year have been steadily rising.

Chinese visitor complaints in Hong Kong drop 70 percent

The Travel Industry Council of Hong Kong said it received just 14 complaints from mainland tourists in January 2011, 70% less than the 46 recorded in the same period of last year.

DOT: Tarmac delays down, cancellations, complaints up

NEW YORK - The number of tarmac delays among scheduled flights that exceeded three hours fell sharply in July from a year ago while cancellations rose modestly, the Department of Transportation said M

British Airways seeks info on cabin crew criticism of airline

British Airways has asked call centre staff to collect complaints by passengers about cabin crew discussing strike action with customers or making "adverse comments" about the airline.

New Orleans cancels “anti-British” tourism ad

New Orleans tourism officials have canceled an advertisement that poked fun at the nationality of BP Plc, the company responsible for the massive Gulf of Mexico oil spill, after receiving complaints i

NY residents: Enough of that tourist chopper noise already

NEW YORK - Residents of some waterfront neighborhoods in New York are buzzing mad about the relocation of all tourist helicopter flights in the city to a single location on Manhattan's southern tip.

Thai Airways clarifies complaints about damages from airport closure

The Corporate Communication Department of Thai Airways International Public Company Limited (THAI) provided clarification on the complaints about damages from the closing of the two city airports, Suv

VisitDenmark pulls “offensive” tourism ad

COPENHAGEN — Denmark's tourism agency has removed an advertisement from YouTube after complaints that it promoted promiscuity in the liberal Scandinavian country.

Colgan Air crash pilots complained about low pay, sickness

WASHINGTON — A new cockpit voice recorder transcript shows the co-pilot in February's airline crash in upstate New York said she felt ill and would have liked to have skipped the flight.

Israeli tourism poster removed after hundreds of complaints

LONDON — An Israeli tourism poster is being pulled from the London subway after the Syrian Embassy complained that the map on it appeared to show the Golan Heights and Palestinian territories within

Airline passengers’ complaints on upswing

Mike Tancredi hasn't recovered the Garmin GPS device that he says disappeared from a checked bag on a Spirit Airlines flight in November.

And the winners are…

WASHINGTON — AirTran and Jet Blue have taken the top spots in a national survey of airline quality. They were followed by Southwest, Northwest and Frontier airlines. At the bottom of the list was Atlantic Southeast Airlines.

Maritimers’ anger boils over at airline

ST. JOHN'S, N.L. - Anger with airline service in Newfoundland revved up a notch this week with a call from the mayor of St. John's for a public inquiry into Air Canada's service. Andy Wells says Transport Canada should investigate the airline after complaints from travellers caught in storms during the Christmas holidays about delayed flights and missing baggage.