Tag: apology
Lufthansa makes dedicated staff look bad: The eTN Hero is Patricia Dzai of Swissport Johannesburg
"My personal hero today is Ms. Patricia Dzai. Patricia works for Swissport in Johannesburg, South Africa," said eTN Publisher Juergen Steinmetz. Swissport is one of the largest aviation ground-handling agencies ... Read More
Korean Air abandons teens in South Korea
Two unaccompanied teenage minors, ages 15 and 16, were left stranded in South Korea after being booted from their flight from Seoul to the Philippines before takeoff. The sons of ... Read More
French fashion designer apologizes for “no Chinese tourists” remark
PARIS, France - A French fashion designer has apologised for saying that Chinese holidaymakers will not be welcome at a luxury hotel he plans to open in Paris. Read More
Southwest apologizes to Muslim passenger kicked off plane
A San Diego State University graduate student was kicked off a flight at San Diego International Airport because a zealous flight attendant thought her saying "I've got to go," on ... Read More
Baghdad bills US $1 billion for damage to city
BAGHDAD – Baghdad government wants the United States to apologize and pay $1 billion for the damage done to the city by blast walls and Humvees since the U.S.-led invasion. Read More
AZ “Sheriff Joe” demands Mexican apology for “threatening” tourist ad
An Arizona sheriff is calling on Mexican officials to apologize for what he says is a "threatening" advertisement. Read More
Apologizing can be good business
A number of years ago, a movie swept much of the world, its name was "Love Story." The movie's most famous line was "Love means never to have to say ... Read More
Obama: Vegas is a good place for a quick trip. Period. No apology is due.
President Obama recommended Las Vegas as a good place for a quick trip, but offered no apologies for earlier comments that critics say have damaged the city's convention business. Read More
Mainland tourist apologizes for graffiti in Taiwan under public pressure
NANJING - A Chinese mainland tourist who has been lambasted on the Internet for carving his name on a rock face in a Taiwan scenic area apologized to the public ... Read More
Hong Kong airline apologizes for airport tantrum video
HONG KONG — Cathay Pacific has apologized for embarrassing a customer whose anguish after missing her flight was captured on video by an airline employee and posted on the Internet. Read More
China’s travel agency apologizes to Taiwan tourists for forced shopping
While Association for Relations Across the Taiwan Strait Chairman Chen Yunlin promised that there would be a harmonious and pleasant trip for Taiwanese people to travel in China, a Chinese ... Read More
Airline sorry for false legs fee
An airline has apologised for charging an amputee who wanted to take a spare pair of prosthetic legs on holiday an additional £10 each way. Read More
Keys tourism board apologizes for mocking Fay
The Florida Keys tourism bureau is apologizing in advance for offending all of the Fays in the world with the island chain's new radio ad making fun of the recently ... Read More
Founder of collapsed Hong Kong airline Oasis apologizes
Hong Kong - The founder of Hong Kong budget airline Oasis has apologized to passengers, staff and partners for the inconvenience caused by the business' collapse earlier this month, a ... Read More
Studio apologizes for airline soap opera
BANGKOK, Thailand — The makers of a racy Thai soap opera about airline crews apologized Tuesday for offending real-life flight attendants, who had complained that its scenes of sexual hijinx ... Read More