Tag: apology

Lufthansa makes dedicated staff look bad: The eTN Hero is Patricia Dzai of Swissport Johannesburg

Juergen T Steinmetz Juergen T Steinmetz- April 24, 2019 23:52

"My personal hero today is Ms. Patricia Dzai. Patricia works for Swissport in Johannesburg, South Africa," said eTN Publisher Juergen Steinmetz. Swissport is one of the largest aviation ground-handling agencies ... Read More

Korean Air abandons teens in South Korea

editor editor- March 28, 2019 00:47

Two unaccompanied teenage minors, ages 15 and 16, were left stranded in South Korea after being booted from their flight from Seoul to the Philippines before takeoff. The sons of ... Read More

French fashion designer apologizes for “no Chinese tourists” remark

editor editor- October 6, 2012 03:34

PARIS, France - A French fashion designer has apologised for saying that Chinese holidaymakers will not be welcome at a luxury hotel he plans to open in Paris. Read More

Southwest apologizes to Muslim passenger kicked off plane

editor editor- March 18, 2011 05:14

A San Diego State University graduate student was kicked off a flight at San Diego International Airport because a zealous flight attendant thought her saying "I've got to go," on ... Read More

Baghdad bills US $1 billion for damage to city

editor editor- February 18, 2011 03:53

BAGHDAD – Baghdad government wants the United States to apologize and pay $1 billion for the damage done to the city by blast walls and Humvees since the U.S.-led invasion. Read More

AZ “Sheriff Joe” demands Mexican apology for “threatening” tourist ad

editor editor- May 26, 2010 03:41

An Arizona sheriff is calling on Mexican officials to apologize for what he says is a "threatening" advertisement. Read More

Apologizing can be good business

editor editor- June 10, 2009 09:28

A number of years ago, a movie swept much of the world, its name was "Love Story." The movie's most famous line was "Love means never to have to say ... Read More

Obama: Vegas is a good place for a quick trip. Period. No apology is due.

editor editor- May 28, 2009 04:28

President Obama recommended Las Vegas as a good place for a quick trip, but offered no apologies for earlier comments that critics say have damaged the city's convention business. Read More

Mainland tourist apologizes for graffiti in Taiwan under public pressure

editor editor- April 3, 2009 03:54

NANJING - A Chinese mainland tourist who has been lambasted on the Internet for carving his name on a rock face in a Taiwan scenic area apologized to the public ... Read More

Hong Kong airline apologizes for airport tantrum video

editor editor- March 6, 2009 04:56

HONG KONG — Cathay Pacific has apologized for embarrassing a customer whose anguish after missing her flight was captured on video by an airline employee and posted on the Internet. Read More

China’s travel agency apologizes to Taiwan tourists for forced shopping

editor editor- November 10, 2008 06:37

While Association for Relations Across the Taiwan Strait Chairman Chen Yunlin promised that there would be a harmonious and pleasant trip for Taiwanese people to travel in China, a Chinese ... Read More

Airline sorry for false legs fee

editor editor- November 6, 2008 03:14

An airline has apologised for charging an amputee who wanted to take a spare pair of prosthetic legs on holiday an additional £10 each way. Read More

Keys tourism board apologizes for mocking Fay

editor editor- August 22, 2008 02:10

The Florida Keys tourism bureau is apologizing in advance for offending all of the Fays in the world with the island chain's new radio ad making fun of the recently ... Read More

Founder of collapsed Hong Kong airline Oasis apologizes

editor editor- April 22, 2008 04:27

Hong Kong - The founder of Hong Kong budget airline Oasis has apologized to passengers, staff and partners for the inconvenience caused by the business' collapse earlier this month, a ... Read More

Studio apologizes for airline soap opera

editor editor- January 23, 2008 04:42

BANGKOK, Thailand — The makers of a racy Thai soap opera about airline crews apologized Tuesday for offending real-life flight attendants, who had complained that its scenes of sexual hijinx ... Read More