Building on the program’s success, the 2025 edition promises to be even more engaging, with new categories and more opportunities for local businesses and their employees to showcase their excellence.
The ‘Lospitalite-Lafyerte Sesel’ program, initiated in 2022, is designed to foster a culture of service excellence across Seychelles‘ tourism industry. The awards, an important component of the program, aim to recognize outstanding service providers and encourage continuous improvement through education and training.
With nominations now open, the Tourism Department encourages all registered businesses to participate and demonstrate their commitment to excellence, making them eligible for the 2025 awards ceremony.
Speaking about the new features of this 4th edition, Mrs. Sherin Francis, the Principal Secretary for Tourism, highlighted the introduction of a new, distinct separation between the Small Tour Operators and Large Tour Operators categories for 2025, allowing for clearer recognition of the diverse services within our tourism landscape.
“We are very pleased with the industry’s response to the ‘Lospitalite-Lafyerte Awards.’”
“Each edition brings valuable lessons, and we take partner feedback seriously to continually enhance the program—after all, this is also our journey towards excellence! We recognized the importance of revisiting the award categories to ensure both current and prospective participants feel they’re assessed fairly,” said Mrs. Francis.
She further noted that the awards will also feature two specific categories for tour operators, including Small Tour Operators, focusing on niche or specialized markets serving limited geographic areas and smaller, targeted customer bases, and Large Tour Operators, which cater to a broader market and offer a wide range of travel experiences, handling larger volumes of customers across multiple regions.
To enhance recognition within these categories, Small Tour Operators will have the opportunity to nominate one employee, while Large Tour Operators may nominate up to three employees, providing further differentiation between the two groups.
Registration is open until January 31, 2025, and all businesses—including past participants—are required to complete the registration anew for this year’s awards.
Registered businesses are encouraged to participate in the ‘Lospitalite Lafyerte Sesel Awards’ by nominating outstanding employees for their service excellence. The registration process consists of two key steps: first, the business must register, followed by employee nominations.
Each category allows for a specified number of nominees, including one nominee for Small Hotels, two for Medium Hotels, three for Large Hotels, one for Self-Catering establishments, one for Guesthouses, three for Tour Operators, one for Taxi Operators, one for Car Hire Services, one for Bars, Restaurants, and Cafes, and one for Hirecrafts.
Notably, categories such as Taxi Operators, Tour Guides, and Car Hire Services will not involve individual employee nominations but will participate under the business category. These businesses are encouraged to register and highlight their services, allowing them to gain recognition within their respective business categories.
Participating in the ‘Lospitalite Lafyerte Sesel Awards’ offers numerous advantages, including enhanced visibility for businesses, the opportunity to benchmark service against competitors, and improved team morale.
The Department encourages all tourism businesses to seize this opportunity to shine and contribute to Seychelles’ reputation as a premier travel destination.
For further information and to register, please visit Lospitalite Lafyerte Sesel 2025