PATA: APAC Tourism Needs Visa Easing, More Air Capacity

PATA: APAC Tourism Needs Visa Easing, More Air Capacity
PATA: APAC Tourism Needs Visa Easing, More Air Capacity
Written by Harry Johnson

Megatrends such as value for money, seamless booking and payments, and travel that aligns more to consumer values are now the hallmarks of post-pandemic tourism in Asia Pacific region.

In the Asia Pacific tourism sector, which is gradually recovering from the pandemic years, new consumer preferences and habits have surfaced during the first half of 2024.

The surge in tourism after the global COVID-19 pandemic, starting from 2022, was primarily driven by affluent travelers in search of tranquility amidst natural surroundings. These tourists sought user-friendly services, sustainable practices, and genuine local experiences, all made possible by the increased digitization of the travel industry.

Those trends have since evolved. Travel experts speaking at the Pacific Asia Travel Association’s “Navigating the Path to Tourism Recovery” webinar on 6 June said that megatrends such as value for money, seamless booking and payments, and travel that aligns more to consumer values are now the hallmarks of post-pandemic tourism in the region.

Caroline Bremner, Senior Head of Travel Research at Euromonitor International, said destinations that deliver safety, relaxation, value, good quality food and drink and access to natural attractions would continue to do well. She noted that younger (Gen Z) travelers, much preferred personalized, authentic local experiences, with price not so much of a consideration, relative to much older baby boomers who seek value.

Free cancellations, easy digital payments, reliable user reviews, free upgrades and personalized recommendations (especially from family or friends), turn lookers to bookers, said Ms Bremner.

Absent Chinese tourists

However, tourism experts addressing the webinar said that Chinese outbound tourism was still lagging, dampening tourism performance in destinations across Asia Pacific. Indeed, China’s neighboring destinations such as Japan, Korea, Hong Kong, Vietnam and Macau may not fully recover until the end of 2026 due to Chinese travelers opting to stay home or travel domestically instead of abroad.

Destinations such as India and Thailand which have all-but recovered – or in Singapore’s case, exceeded – their high point 2019 tourism arrival levels did so by attracting tourists from markets such as Australia, Europe and USA to compensate for stay-away Chinese and Japanese.

China as a destination has its challenges too. Dr Anyu Liu of Hong Kong Polytechnic University, revealed that international tourist arrivals into China are currently only around 80% of 2019 levels, and may only return to around 96% by the end of 2026. Dr Liu said that inflation, labor supply challenges and regional conflicts were dampening recovery.

Addressing the issues raised by the webinar around the Asia Pacific region as a whole, Mr Noor Ahmad Hamid, CEO of PATA, said that tourism in Asia Pacific could be enhanced by air capacity improvements, better land-based regional connectivity, improved training to attract and retain skilled personnel, and an easing of visa restrictions.

Artificial intelligence in travel

Looking at a quickly-arriving travel tech future, the webinar speakers said that AI was a big concern as it could be manipulated to perpetuate bias and misinformation, especially in travel marketing. AI needs to be used responsibly and carefully as a travel enabler, said Ms Bremner.

It is necessary to keep destination information honest and up to date as AI bots perpetually scrape the internet for publicly available data.

The speakers also noted that AI was already being used to suggest travel itineraries and to train hospitality staff in educational settings.

Could AI bots replace tourism forecasters in universities? “We did some internal tests to see if ChatGPT could generate more accurate forecasts than us,” said Dr Liu. “So far we’re safe,” he quipped.

About the author

Harry Johnson

Harry Johnson has been the assignment editor for eTurboNews for mroe than 20 years. He lives in Honolulu, Hawaii, and is originally from Europe. He enjoys writing and covering the news.

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