No Cholera on Board the Norwegian Dawn Cruise Ship

Norwegian Dawn
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Cholera is not an illness any country, specifically an island nation such as Mauritius wants to attract. Taking no risk authorities are preventing passenger to disembark.

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Cruises to Port Louis in Mauritius are known for its natural beauty and stay to explore this Indian Ocean Islands’ fascinating past as a Dutch, French, and British colony. This is the advertising message on the Norwegian Cruise Line website.

UPDATE:

Upon Norwegian Dawn’s arrival to Port Louis Mauritius on Feb. 25, 2024, there were a small number of guests experiencing mild symptoms of a stomach-related illness.  Despite previous reports and speculations, there were no confirmed cases nor any evidence of cholera on board the vessel.  Although only six guests were being monitored due to mild symptoms of a stomach-related illness, the government of Mauritius required testing in an overabundance of caution, thereby delaying the ship’s original disembarkation scheduled for Feb. 25, 2024.

Following the results of the regulatory testing by the government of Mauritius and their confirmation that no trace of cholera was found during their testing, Norwegian Dawn has been cleared for entry into Port Louis, Mauritius, and disembarkation of all guests will commence early morning Feb. 27, 2024 local time. We are committed to prioritizing the guest experience at every step of the cruise journey, even in unexpected and difficult situations such as this. Both our shoreside and shipboard teams have maintained ongoing communication with guests currently on board, providing updates as available throughout this fluid situation.  

Given the delayed disembarkation, our NCL Air Team has rearranged travel arrangements, at no additional cost, for all guests who originally booked their air through us, with over 400 flights rescheduled within 24 hours.  We have further provided all guests with free Wifi and phone service, so even those who purchased air on their own could rearrange their return flights.  We will also be reimbursing guests for reasonably incurred expenses as a result of their flight changes.  Complimentary hotel accommodations were also secured for those guests who have a return flight scheduled for Feb. 28, 2024.  Additionally, to compensate for this unexpected two-day delay, guests were provided with a future cruise credit.

For guests originally booked on the Feb. 25, 2024 voyage, their embarkation is now scheduled to commence Feb. 27, 2024 in the afternoon local time.  Given the delayed departure, we arranged a complimentary two-day hotel stay in Mauritius for all embarking guests, which includes nearly 1,200 hotel rooms for over 2,000 guests.  They also received a daily per diem per guest to cover the cost of meals and other ancillary expenses, and we have arranged complimentary transfers to the port on Feb. 27, 2024.  Additionally, due to the shortened cruise voyage, they will also be receiving a prorated refund based on the reduced sailing length, as well as an onboard credit and future cruise credit. Over the last several days, we have been keeping guests informed with regular updates through multiple communication channels, including text message and email. 

Furthermore, we quickly mobilized additional staff on the ground over the last few days, flying in our dedicated NCL Care Team from our offices in Miami and England, to provide more support and to ensure a smooth disembarkation and embarkation process on Feb. 27, 2024. As always, the health and safety of our guests, crew, and the destinations we visit is our top priority. We operate at the highest public health and sanitation standards and abide by all local health regulations.” – Spokesperson for Norwegian Cruise Line

ORIGINAL STORY

The Norwegian Dawn cruise ship is currently under quarantine near Mauritius due to an outbreak of a stomach illness among some passengers.

Rumors are spreading about a possible but unlikely Cholera outbreak onboard this popular cruise ship.

Upon the ship’s return to Port Louis, Mauritius from Capetown, South Africa, the management team collaborated with local authorities to ensure the safety of everyone on board.

However, disembarkation for the current cruise and embarkation for the next cruise has been delayed by two days, until February 27, 2024, due to additional testing required by the Mauritian government.

The Norwegian Dawn was on a 12-day voyage from Cape Town to Port Louis that began on February 13.

WHAT TO TAKE AWAY FROM THIS ARTICLE:

  • Furthermore, we quickly mobilized additional staff on the ground over the last few days, flying in our dedicated NCL Care Team from our offices in Miami and England, to provide more support and to ensure a smooth disembarkation and embarkation process on Feb.
  • Following the results of the regulatory testing by the government of Mauritius and their confirmation that no trace of cholera was found during their testing, Norwegian Dawn has been cleared for entry into Port Louis, Mauritius, and disembarkation of all guests will commence early morning Feb.
  • We are committed to prioritizing the guest experience at every step of the cruise journey, even in unexpected and difficult situations such as this.

About the author

Avatar of Juergen T Steinmetz

Juergen T Steinmetz

Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany (1977).
He founded eTurboNews in 1999 as the first online newsletter for the global travel tourism industry.

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