Air Uganda suspends operations indefinitely

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Written by Linda Hohnholz

Uganda’s Civil Aviation Authority’s dictatorial withdrawal of AOC’s for airlines flying international routes has now claimed a second victim as Air Uganda has announced the indefinite suspension

Uganda’s Civil Aviation Authority’s dictatorial withdrawal of AOC’s for airlines flying international routes has now claimed a second victim as Air Uganda has announced the indefinite suspension of operations with immediate effect. This affirms earlier suspicion that the regulators with their actions, hiding behind misleading claims they were acting in the interest of aviation safety, are destroying aviation as we know it in Uganda. In fact new allegations are now emerging that certain individuals could have developed an interest in re-launching the defunct Uganda Airlines which is now seen as a major opportunity to ‘eat big’ should those keen on this white elephant project succeed to milk government and the Ugandan taxpayers of the tens if not hundreds of millions of US Dollars it would take to establish such an airline in this day and age.

Meridiana Africa Airlines (Uganda) Limited, which trades as Air Uganda, was the country’s only jet airline serving international routes, flying from Entebbe to Nairobi, Mombasa, Dar es Salaam, Kilimanjaro, Juba, Mogadishu, Bujumbura and Kigali. Owned by the Aga Khan Fund for Economic Development was Air Uganda, until it received the ill-conceived directive from the UCAA to surrender their AOC, operating three CRJ200 jets and was Entebbe International Airport’s number one airline in terms of daily flight numbers.

All 231 staff are now bound to stare at an uncertain future, possibly facing layoffs, as in spite of initial assurances, empty assurances as it turned out, by the UCAA to process the renewal application for an AOC expeditiously and with all due haste, this turned out to have become a game of bureaucratic ping pong. The regulators in fact are showing no sense of urgency, enjoying their weekends and regular working hours instead of working flat out to resolve this issue, which was after all caused by their imminent failure of an ICAO audit, where they only escaped being cited by pulling all AOC’s valid for international routes.

Air Uganda’s CEO Cornwell Muleya, issued the following statement to put the record straight, and while he of course cannot accuse the UCAA of misleading the public, this is certainly the impression the public now has, no matter what utterances to the contrary the regulator’s mouthpieces now make:

Start quote:

Announcement from Air Uganda – Indefinite Suspension of Operations

1. Air Uganda was started at the request of the Government of Uganda in 2007 and has a staff complement of 231, the vast majority of whom are Ugandan. Employees in other Eastern African countries and destination cities are drawn from the local labor pool. Air Uganda’s normal operations are from Entebbe as its home base to Nairobi, Dar es Salaam, Bujumbura, Kigali, Mogadishu, Kilimanjaro, Mombasa and Juba. Since inception, Air Uganda has flown over three quarters of a million passengers, strengthening ties within Eastern Africa and providing direct access for Ugandans to countries in the region, making Entebbe into an aviation hub. Air Uganda has paid over US$23.5 million in fees and taxes to the Ugandan Civil Aviation Authority (CAA), invested US$4 million in staff training, contributed over US$10 million in employment taxes, and injects over US$15 million per annum directly into the Ugandan economy.

2. Air Uganda prides itself on its excellent safety record. It is certified by the aviation industry’s hallmark IATA Operational Safety Audit (IOSA) program which is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline with specific reference to passenger safety. Air Uganda was IOSA certified after its first audit in 2011 and has had its certificate renewed for a further two years up to 2015. IATA is the International Air Transport Association, and its 240 voluntary members account for 84% of global air traffic. All IATA members are IOSA registered and must remain registered to maintain IATA membership. Air Uganda is a member of IATA.

3. An audit of the Ugandan Civil Aviation Authority’s policies and procedures was conducted between 11th and 17th June, 2014 by the international regulator ICAO (International Civil Aviation Organization) based in Montreal. Such audits are aimed at assessing the CAA’s capacities rather than the airlines that operate under its supervision. It is now apparent that the audit revealed shortcomings in the CAA’s oversight and regulatory capacities, consequently impacting the CAA’s ability to award Air Operators Certificates. The Ugandan CAA regrettably opted on 17th June to withdraw, without consulting the airlines affected, Air Operator’s Certificates (AOC) for all international commercial air operators registered in the country. Air Uganda, which is the only scheduled passenger airline affected, has inevitably suffered the greatest damage. Each carrier was requested to submit a fresh application for an AOC, and in the meantime was required to cease operations, thus forced to incur massive financial losses on a daily basis and suffer reputational damage.

4. Air Uganda has been working with the Ugandan CAA since 17th June, 2014 to implement revised procedures at the CAA required by ICAO and had expected its AOC to be reinstated in a timely and expeditious manner. Unfortunately, 31 days have elapsed and recertification is still several weeks away.

5. The result of this prolonged period of grounding has in turn affected key contracts at Air Uganda. In particular, covenants in the aircraft lease agreements require that the aircraft can remain on lease to Air Uganda only as long as the airline continues flying. The extended period of the aircraft remaining grounded has thus, sadly, triggered these covenants and Air Uganda is now contractually obligated to return the aircraft to the Lessors’ chosen facility abroad. The prolonged inability to generate any revenues has necessitated the airline’s Board of Directors to suspend indefinitely Air Uganda’s operations. This will unfortunately adversely impact key stakeholders, including the airline’s workforce. This is all the more regrettable, as Air Uganda, after its seven years of operation, was actively looking at upgrading and enhancing all aspects of its operation.

6. Air Uganda is extremely grateful for the patronage and support of its customers and highly regrets the frustration and inevitable inconvenience suffered since the grounding. Air Uganda assures the public that it did everything under its control in the most difficult of circumstances to minimize the impact on its clientele.

Cornwell Muleya
Chief Executive Officer
Air Uganda
July 18th, 2014

End quote

As a result of the Uganda Civil Aviation action, were Air Uganda flights removed from the electronic booking and reservations systems, were all interline and code share agreements suspended, was membership of Air Uganda in AFRAA and IATA suspended and through insinuations, if not outright intended smears the reputations of the airline left in tatters. Said one aviator, despite the late hour: “Playing around by raising question on Air Uganda’s safe operations, after all they are IOSA certified, is almost criminal. Those who made such suggestions hopefully will face the consequences when they are sued, in an individual and institutional capacity, for the damage they caused with their attempted character assassination. I personally feel there is not one Iota of truth in such allegations and the attempt to whitewash the CAA action has failed. They may dupe the public who perhaps do not understand the technicalities behind all of this but us aviators, they cannot fool. They are plain wrong and thankfully someone keeps pointing this out bringing the truth to light.”

While one CAA mouthpiece was technically right to point out that it is by law the AOC which matters and not the IATA Operational Safety Audit which Air Uganda passed with flying colours, that is just another smokescreen put up behind which the regulators are now trying to hide. Uganda’s reputation in the aviation world has taken a huge hit and the fact that regulatory staff in the region are entirely critical of the UCAA’s actions, in private that is as in public they are preferring not to comment on the follies of a fellow regulator, again speaks for itself, a damning indictment of those responsible in Entebbe for this travesty of aviation administration.

Aviators and aviation pundits are united in their assessment that the fault lies squarely with the UCAA and that no amount of mitigating words can alter the fact that they failed the aviation industry in Uganda, prompting calls for “tabula rasa” at the authority to throw out arrogance, incompetence and ignorance, as one aviation source put it to this correspondent earlier in the week.

About the author

Avatar of Linda Hohnholz

Linda Hohnholz

Editor in chief for eTurboNews based in the eTN HQ.

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