American Airlines launches Aircell’s mobile broadband service Gogo

FORT WORTH, TX and ITASCA, IL (August 20, 2008) – Marking the beginning of the next wireless revolution, American Airlines made history today with the launch of the mobile broadband service, Gogo(TM)

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FORT WORTH, TX and ITASCA, IL (August 20, 2008) – Marking the beginning of the next wireless revolution, American Airlines made history today with the launch of the mobile broadband service, Gogo(TM) provided by Aircell(R).

Effective today, customers traveling on American’s Boeing 767-200 aircraft can access complete coast-to-coast coverage on nonstop flights between New York and San Francisco, New York and Los Angeles, and New York and Miami. American and Aircell have joined together to bring the first full inflight broadband service to the US market.

“We are pleased to provide our customers with the unprecedented ability to stay connected to their family, friends and business associates on the ground via the Internet while traveling at 30,000 feet above the United States,” said Dan Garton, American’s executive vice president – marketing. “With today’s launch, American Airlines makes history as the first and only US airline to offer customers full inflight Internet connectivity, demonstrating once again our industry leadership and focus on our customers.”

Aircell’s Gogo will be available to customers as a fee-based service in all cabins. Each paid Gogo session includes full Internet access. Cell phone and Voice over Internet Protocol (VOIP) services are not available.

Gogo turns an American Airlines flight into a Wi-Fi hotspot, enabling passengers to surf the Web, check any email, Instant Message, access a corporate VPN, and more. Once the aircraft has reached 10,000 feet, users can simply turn on their Wi-Fi enabled devices such as laptops, smartphones and PDAs, open their browsers and be directed to the Gogo portal page where they sign up and begin surfing. Gogo is powered by the Aircell air-to-ground (ATG) Broadband System, which runs over Aircell’s exclusive nationwide network.

“Today, US air travel changes forever. With Aircell’s unique ATG inflight Internet service, airlines finally have an economically viable option for providing the broadband connectivity passengers are demanding,” said Jack Blumenstein, president and CEO, Aircell. “American Airlines is the first to bring inflight Internet to market, and today the days of being cut off from the rest of the world while in the air become history.”

WHAT TO TAKE AWAY FROM THIS ARTICLE:

  • “American Airlines is the first to bring inflight Internet to market, and today the days of being cut off from the rest of the world while in the air become history.
  • “We are pleased to provide our customers with the unprecedented ability to stay connected to their family, friends and business associates on the ground via the Internet while traveling at 30,000 feet above the United States,”.
  • “With today’s launch, American Airlines makes history as the first and only US airline to offer customers full inflight Internet connectivity, demonstrating once again our industry leadership and focus on our customers.

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Linda Hohnholz

Editor in chief for eTurboNews based in the eTN HQ.

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