Travel and tourism professionals: Love your customers!


To get the New Year off to a great start, Tourism Tidbits provides you both this month and next month with a listing of these principles and how they impact every aspect of our industry.

Once again, the travel and tourism industry faces both new and on-going challenges. Travel and tourism cannot be separated from the world context in which they operate. Be that context political states of war, or one of health issues or of economic undulations, what occurs throughout the world touches every aspect of tourism. It is for this reason that every once in a while, it is good for travel and tourism professionals to take a step back and to review at least some of the basic fundamentals of their industry. We all claim to know these fundamental principles, but all too often in the “madness of life and work” we need to be reminded of the basic principles of tourism, of what we do and why we do it.