United States: Using rigorous pre-screening for air traffic controller hiring

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Air traffic controllers (ATCs) in the United States will be recruited using rigorous pre-screening assessments as the Federal Aviation Administration (FAA) steps up a major recruitment drive.

Air traffic controllers (ATCs) in the United States will be recruited using rigorous pre-screening assessments as the Federal Aviation Administration (FAA) steps up a major recruitment drive.

Airways International Ltd. has won a significant contract with the FAA that will see SureSelect used to identify ATC candidates who have the highest chance of success through training.

SureSelect is an industry leading, ATC-specific-recruitment and selection system designed by Airways International Ltd, a global ATC training provider and subsidiary of Airways New Zealand.


ATCs are a unique group โ€“ it is estimated that only 2-3% of the general population has the right combination of personality attributes and aptitudes to be successful in the job.

This year the FAA conducted a validation study using SureSelect which tested 2,000 candidates. The results of the study show that people who performed well on the SureSelect tests perform well on the job, Airways International Head of Training Sharon Cooke says.

โ€œThe research demonstrates that there is a close connection between on-the-job performance and the abilities we were testing for, which include short-term memory, visualisations skills and multitasking. SureSelect evolved out of the recruitment process used within New Zealand for many years and has been used successfully in a number of countries.

โ€œNot only is there is a growing global shortage of ATCs, but the cost of training is significant and this ability to find the right people quickly and at much less cost gives the industry a big advantage,โ€ Ms Cooke says.

Overall, the industry spends around US$480 million on ATC training every year. Around 30% of this cost, or US$143 million, is spent on trainees who fail to qualify and rate as ATCs.

SureSelect will be used by the FAA for at least the next five years.

About the author

Avatar of Juergen T Steinmetz

Juergen T Steinmetz

Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany (1977).
He founded eTurboNews in 1999 as the first online newsletter for the global travel tourism industry.

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