KUALA LUMPUR, Malaysia– InterContinental Hotels Group (IHG) is delighted to announce the appointment of Clive Murray as Area General Manager Malaysia and Batam with a concurrent appointment as General Manager of InterContinental Kuala Lumpur. Clive, a hospitality veteran with more than 26 years of experience, was most recently the General Manager of Radisson Blu Shanghai New World, a position he held for more than two years, after his tenure as the General Manager of Radisson Blu Hotel Hotel Tianjin. Under his leadership, both hotels have garnered the Carlson Rezidor Hotel of the Year (Asia Pacific) award for the great results, across key metrics including guest satisfaction, service performance and brand standards.
An Australian national, Clive’s career has taken him to various destinations primarily in Asia Pacific including China, Australia, Malaysia, New Zealand and Japan. In year 2007, he began his tenure with the Ishin Hotels Group in Japan as the Managing Director. Clive was responsible for the strategic direction of the West cluster which encompasses six properties totalling up to 1,317 rooms, managing their day-to-day success and overseeing all operation aspects of each property. Prior to that, he served as Resident Manager of Prince Hotel & Residence in Malaysia, leading all pre and post-opening and operation tasks.
In his role as Area General Manager Malaysia and Batam, Clive will be responsible for driving the financial performance and operations for the Group’s hotels in Malaysia and Batam, including InterContinental Kuala Lumpur, Holiday Inn Kuala Lumpur Glenmarie, Holiday Inn Melaka, Holiday Inn Resort Batam and most recently opened Holiday Inn Express Kuala Lumpur City Centre. As General Manager for the award-winning InterContinental Kuala Lumpur, Clive will oversee the operations of the 473-room hotel, located in the golden triangle of the city centre of Kuala Lumpur and within close proximity to the iconic Twin Towers and Kuala Lumpur Convention Centre.
“It is great to be back to Malaysia, such a dynamic country where a wide range of culture meets to deliver warm hospitality. This year marks InterContinental’s 70th anniversary and here in Kuala Lumpur, we will strengthen the brand’s luxury legacy by elevating guest experience journey along with the upcoming launch of newly refurbished Deluxe and Premier rooms. It is an exciting time to be back and I look forward to supporting IHG hotels in Malaysia, a place which I consider as my second home,” said Clive.
Combining deep experience in strong operations with a focus on developing his people, Clive will align efforts across IHG properties in Malaysia and Batam to deliver great hotels that guests love.”
InterContinental Kuala Lumpur has also appointed Tara Nguyen as the new Executive Assistant Manager for the hotel. An American national, Tara’s most recent posting was at Vientiane, Lao PDR, where she was part of the pre-opening of Crowne Plaza Vientiane, the first international luxury 5-star hotel in the country. Prior to that, Tara worked as the Director of Rooms at InterContinental Asiana Saigon and Residences, and she was responsible for the daily operations including Front Office, Housekeeping and Spa & Health Club.
Tara started her career in the hospitality industry in February 2003 and has spent over 12 years with InterContinental Hotels Group (IHG®). She joined IHG in 2004 after serving at the Four Seasons Hotels and Resorts, Atlanta where she supervised the front desk operations. Over the years, she has gained outstanding experiences serving landmark properties in different capacities such as InterContinental Buckhead Atlanta, InterContinental Hanoi Westlake and InterContinental Asiana Saigon.
In her new role, Tara will be responsible for the hotel operations, namely rooms division while assisting the General Manager to maintain InterContinental’s brand standards as well as elevate service quality and guest satisfaction.
Tara holds a Bachelor’s Degree in Business Administration, International Business from the Georgia State University.
Making the announcement, Clive Murray, General Manager of InterContinental Kuala Lumpur, stated, “Tara is a dynamic hotelier with a proven track record. She is a great addition to our team and we are confident that she will contribute tremendously in continue building InterContinental’s luxury legacy.”
“It is a great responsibility and honour to oversee the hotel’s operation with 473 rooms at an award-winning property like InterContinental Kuala Lumpur,” commented Tara on her appointment.