Tourist accommodations are the main links in the tourism value chain. To this end, particular importance has been granted by the Morocco Ministry of Tourism in this sector, which is a determining factor in choosing a tourist destination.
Considerable efforts have helped to develop the number of tourist accommodations and bed capacity which increased from 97,000 beds in 2001 to more than 230,000 at the end of 2015 beds.
To ensure quality tourist services to the expectations and aspirations of customers and distinguish between different standings of tourist accommodations, a tourist establishment classification system was established in Morocco in 2002.
The ranking system of tourist establishments is compulsory for tourist accommodations and is national in scope.
The ranking system is based on three components:
– The scope of classification that defines the types of institutions involved in the grading system and the categories and the stars corresponding to each of these types.
– The classification device which sets general requirements, classification procedures, the composition of the various committees, etc.
– Classification repository that defines the minimum standards to which each type of tourist establishment must comply according to its category.
With this ranking system employed, tourists can rest assured that their accommodations will meet their expectations when traveling to the intriguing and compelling country of Morocco.