RETOSA, the Regional Tourism Organization of Southern Africa, part of SADC, short for the Southern African Development Community, has been highly visible at the ongoing Zambia Travel Expo in Lusaka this week.
The presence of RETOSA, besides showing solidarity and support to a member country, was, however, also aimed at promoting their new online learning program, which is now available for travel agents, staffs of tour and safari operators, and more to attain higher levels of competence.
Those completing the various modules, there are 16 of them, are then certified as a Southern Africa Travel Expert by RETOSA.
Apart from a mandatory introductory module on the wider region – RETOSA has 15 member countries – are then 15 country modules on offer.
Graduates of the online training can aim for the Bronze Level which includes 5 countries and the regional module, while the Silver Level requires completion of 10 country modules and the regional module.
Top tier graduates then get awarded the Gold Level for which they must complete the regional module and all 15 country modules, making them undisputed champions of knowledge about the RETOSA region.
Notably are the courses free of charge and students can determine their own pace and time frame in which they are getting ready for their exams.
RETOSA member countries, besides Zambia, are Angola, Botswana, Congo DR, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania and Zimbabwe.
Also on the RETOSA stand was impromptu visitor Jeremiah L. E. Manussa, the Director of Marketing of the Mozambique Tourism Authority who was particularly keen to meet hosted buyers who had come to ZATEX 2016 to have them consider add on segments in Mozambique, where some of the continent’s finest beaches and most charming resorts await visitors.