CHICAGO, IL – United Airlines is providing helpful information to customers who are booked on flights disrupted by winter weather along the East Coast. The severe weather conditions will lead to many cancellations and delays throughout the region, including at our hubs at Dulles International Airport near Washington, D.C., and Newark Liberty Airport in Newark, New Jersey.
United will be shutting down operations starting Friday afternoon out of Dulles, and a few other airports in the Washington metro area. The company hopes to resume some operations on Sunday. For a complete list of affected airports, visit www.united.com/travelwaivers.
Helping Customers Change Travel Plans
United wants to provide as much advance notice and information as possible so customers can adjust their travel plans for this weekend. Customers ticketed to, from or through airports in the path of the storm may reschedule their itineraries with a one-time date or time change, and the airline will waive the change fees. To find more information on the waiver, customers can visit www.united.com/travelwaivers. Customers can check the status of their flight and make quick travel changes on the United app, or by visiting united.com. We encourage customers to regularly monitor the status of their flight, as we will continue to make adjustments throughout the duration of the storm.