Routes crowns Changi Airport as overall winner of 2013 Asia Awards

Written by editor

MUMBAI, India – Earlier this evening during a lavish networking evening on the lawns of the Renaissance Mumbai Hotel, Changi Airport Group was announced as the winner of the Asia heat of this year’s R

Print Friendly, PDF & Email

MUMBAI, India – Earlier this evening during a lavish networking evening on the lawns of the Renaissance Mumbai Hotel, Changi Airport Group was announced as the winner of the Asia heat of this year’s Routes Airport Marketing Awards. Over 700 aviation professionals were gathered to witness the presentation of the awards and to take part in the 11th Routes Asia – the largest route development event for the entire Asia region.

The Routes Airport Marketing Awards recognize and reward the highest standards of marketing activities undertaken by airports. The 2013 awards will see a number of innovations including taking a blended approach to the nomination process, meaning the final nominees will include a number of airports who will be shortlisted using an online voting form together with a number of airports who have been selected by a panel of industry experts drawn from the airline network planning community. This year the awards were split into two categories based on the size of the airport and also a new tourism award for best destination marketing campaign by a tourism authority.

The winner, Changi Airport Group, continues to demonstrate their detailed route development activities and are pushing the boundaries in terms of initiatives. 2012 was a record breaking year for Changi, as for the first time in 31 years of operating, they welcomed over 50 million passengers through the airport. Changi has also managed to secure 5 new air services in 2012, bringing their total of weekly scheduled flights up to 6,482. Their “Changi Connects” product, which was launched earlier this year, is a unique product which passengers can purchase and allows bags to be through-connected, even if the airlines are not partners.

“It has been a great year for Changi Airport Group. To be recognized by our airline partners [with this award] for the hard work our teams have put in to secure new air services is a great endorsement of our achievements,” said Toh Ern Chong, Manager of Airline Development for Changi Airport Group, after collecting the award in Mumbai this evening.

“We constantly strive to innovate to bring an unparalleled level of service to our customers and partners. We believe it is important to understand their needs and work closely with them so as to realize their aspirations of growth at Singapore Changi Airport,” he added.

Changi was also named as the winner from the over 20 million passengers category with Clark International Airport Corporation (CIAC) ranked top from the under 20 million passengers category. Tourism Australia was honored as the winner of the first Routes Asia Destination Marketing Award.

Nigel Mayes, VP & Commercial, Routes, commented: “We are delighted to announce Changi as the winner of this regional heat of our awards and would like to congratulate them and all of our winners.” Mayes continued: “Over the past 12 months Changi has achieved some amazing results. With Scoot, Drukair, AirAsia Philippines, Shenzhen Airlines, and Yangtze River express all commencing operations Changi Airport now has 106 scheduled airlines flying to 240 cities in 61 countries.”

As overall winner of this regional heat, Changi Airport Group will be automatically shortlisted for the World Routes Airport Marketing Awards which will take place at the event in Las Vegas, October 5-8, 2013. Changi joins San Diego International Airport, who was announced as overall winner of the Americas heat last month.

The full list of companies shortlisted under each award category were as follows:


Changi Airport Group – Winner
Delhi International Airport Pvt Ltd. – Highly Commended
Chengdu Shuangliu International Airport (CDIA) – Highly Commended
Beijing Capital International Airport Co. Ltd.
Soekarno – Hatta International Airport


Clark International Airport Corporation (CIAC) – Winner
Auckland International Airport – Highly Commended
Bangalore International Airport
GMR Hyderabad International Airport
Juanda – Surabaya International Airport
Kansai International Airport
Siem Reap Airport


Tourism Australia – Winner
Philippine Department of Tourism – Highly Commended
Okinawa Convention & Visitors Bureau
Singapore Tourism Board
Tourism New Zealand

Routes is a member of the International Coalition of Tourism Partners (ICTP).

Print Friendly, PDF & Email

About the author


Editor in chief is Linda Hohnholz.