Auto Draft

Read us | Listen to us | Watch us | Join Live Events | Turn Off Ads | Live |

Click on your language to translate this article:

Afrikaans Afrikaans Albanian Albanian Amharic Amharic Arabic Arabic Armenian Armenian Azerbaijani Azerbaijani Basque Basque Belarusian Belarusian Bengali Bengali Bosnian Bosnian Bulgarian Bulgarian Catalan Catalan Cebuano Cebuano Chichewa Chichewa Chinese (Simplified) Chinese (Simplified) Chinese (Traditional) Chinese (Traditional) Corsican Corsican Croatian Croatian Czech Czech Danish Danish Dutch Dutch English English Esperanto Esperanto Estonian Estonian Filipino Filipino Finnish Finnish French French Frisian Frisian Galician Galician Georgian Georgian German German Greek Greek Gujarati Gujarati Haitian Creole Haitian Creole Hausa Hausa Hawaiian Hawaiian Hebrew Hebrew Hindi Hindi Hmong Hmong Hungarian Hungarian Icelandic Icelandic Igbo Igbo Indonesian Indonesian Irish Irish Italian Italian Japanese Japanese Javanese Javanese Kannada Kannada Kazakh Kazakh Khmer Khmer Korean Korean Kurdish (Kurmanji) Kurdish (Kurmanji) Kyrgyz Kyrgyz Lao Lao Latin Latin Latvian Latvian Lithuanian Lithuanian Luxembourgish Luxembourgish Macedonian Macedonian Malagasy Malagasy Malay Malay Malayalam Malayalam Maltese Maltese Maori Maori Marathi Marathi Mongolian Mongolian Myanmar (Burmese) Myanmar (Burmese) Nepali Nepali Norwegian Norwegian Pashto Pashto Persian Persian Polish Polish Portuguese Portuguese Punjabi Punjabi Romanian Romanian Russian Russian Samoan Samoan Scottish Gaelic Scottish Gaelic Serbian Serbian Sesotho Sesotho Shona Shona Sindhi Sindhi Sinhala Sinhala Slovak Slovak Slovenian Slovenian Somali Somali Spanish Spanish Sudanese Sudanese Swahili Swahili Swedish Swedish Tajik Tajik Tamil Tamil Telugu Telugu Thai Thai Turkish Turkish Ukrainian Ukrainian Urdu Urdu Uzbek Uzbek Vietnamese Vietnamese Welsh Welsh Xhosa Xhosa Yiddish Yiddish Yoruba Yoruba Zulu Zulu

Hawaii Tourism: 82 percent of visitors happy with their trip

Hawaii Tourism: 82 percent of visitors happy with their trip
Hawaii Tourism: 82 percent of visitors happy with their trip
Written by Harry Johnson

Prior to arriving in the islands, nearly all of the respondents were aware of the local government mandates in place to prevent the spread of the virus

  • Vast majority of visitors rated their trip as “Excellent
  • 92 percent of visitors said their Hawaii trip either exceeded or met their expectations
  • 85 percent of respondents saying pre-travel test requirements went smoothly for them

The Hawaii Tourism Authority (HTA) released the results of a special tracking study, which surveyed visitors from the U.S. mainland who visited Hawaii from February 12 through February 28, 2021, to gauge their experience with Hawaii’s Safe Travels program and overall trip satisfaction. This comes two months after the first study was done. In this latest study, the vast majority of visitors (82%) rated their trip as “Excellent,” and 92 percent said their trip either exceeded or met their expectations. Seventy-eight percent of respondents said they would recommend visiting Hawaii within the next six months, and that number increased to 90 percent if the quarantine is lifted.

Hawaii’s Safe Travels program allows most passengers arriving from out-of-state and traveling inter-county to bypass the mandatory 10-day self-quarantine with a valid negative COVID-19 NAAT test result from a Trusted Testing Partner. The test has to be taken no earlier than 72 hours from the final leg of departure and the negative result must be received before departure to Hawaii. During February, Kauai County continued to temporarily suspend its participation in the Safe Travels program for trans-Pacific travelers who instead had the option of participating in a pre- and post-travel testing program at a “resort bubble” property as a way to shorten their time in quarantine.

The pre-travel testing experience for visitors improved by six points since the December study, with 85 percent of respondents saying the test requirements went smoothly for them. Among those who indicated they experienced issues with the pre-travel testing process, 51 percent said they felt the 72-hour window for testing was unreasonable, 28 percent encountered difficulty finding a Trusted Testing Partner, and 24 percent said the cost of the test was too high.

Prior to arriving in the islands, nearly all of the respondents were aware of the local government mandates in place to prevent the spread of the virus and that some businesses and attractions had limited availability or were required to operate at reduced capacity.

The survey also asked visitors how often they followed the COVID-19 guidelines, and 90 percent of respondents said they adhered to mask mandates all or most of the time, 83 percent said they practiced social distancing all or most of the time, and 69 percent said they avoided gatherings all or most of the time.

HTA’s Tourism Research Division partnered with Anthology Research to conduct the online survey between March 8 and March 10, 2021, as part of the contract for the Visitor Satisfaction and Activity Study.