Emirates airline has been 100 percent e-ticket enabled across all of its online destinations, it was announced today.
The feat was achieved at the end of April, weeks ahead of IATA’s June 1 deadline, the airline said.
Emirates also recently concluded its 100th interline e-ticketing agreement. This means the airline’s e-ticketing product is now even more widely available, enabling more travellers to enjoy the benefits of e-tickets when flying with Emirates, it said.
In addition, Emirates e-tickets are being issued by 10 global distribution systems (GDS) and travel agent systems that span across 70 BSP (IATA billing settlement plan) global markets.
This achievement is no mean feat given the span of Emirates’ route network, and the complexity of its global operations which includes markets that have poor technology infrastructure, said the statement.
Keith Longstaff, Emirates’ divisional senior vice-president, Commercial Operations Worldwide, said, “We are pleased to have fully achieved e-ticketing across our online operations ahead of IATA’s deadline, and to have concluded this process with over 100 of our interline partners. Emirates has a dedicated team focused on rolling it out across all of our global network. It has been a huge undertaking not only because our network was continually expanding, but also because of the complexity of our operations.
“Emirates has been 100 percent behind IATA’s e-ticketing initiative since its inception and we are particularly proud that Emirates’ e-ticketing products have been developed in-house, including complex products like e-ticketing for code-share flights and infants.”
He added, “Electronic ticketing benefits both the customer and the airline by providing greater convenience, reduced processing time, simplified operations and faster check-in. It is also paperless, and thus greener. Customer response has been extremely positive, and today e-tickets have become accepted as the norm.”