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21 Incredible Reasons to Replace UNWTO Secretary-General Zurab Pololikashvili

WTN Decency for the UNWTO Campaign continues

21 Incredible Reasons to Replace UNWTO Secretary-General Zurab  Pololikashvili
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  1. Today former UNWTO Executive Director for many years, Mr. Carlos Vogeler gave 21 Important Reasons which make it necessary to have a different UNWTO Secretariat
  2. Carlos Vogeler, former UNWTO Executive Director is joining two previous Secretary-Generals Francesco Frangialli and Dr.Taleb Rifai, and Professor Geoffrey Lipman in the World Tourism Network Campaign for Decency to ensure decency at the upcoming UNWTO Election.
  3. Why the candidacy of H.E. Shaikha Mai Bint Mohammed Al-Khalifa from Bahrain is such great hope for the global travel industry.

Initiated by the open letter written by former UNWTO Secretary-General
Francesco Frangialli and Dr.Taleb Rifai, endorsed by former Assistant Secretary-General Professor Geoffrey Lipman, also the former  Executive Director for UNWTO Carlos Vogeler is now also calling for a change in leadership at the UNWTO Sekretariat and a replacement for UNWTO Secretary-General Zurab Pololikashvili.

21 Reasons why immediate changes are urgent at UNWTO

1. Since 2018, UNWTO has been dormant as an Organization, not unfolding its potential with its members, and carrying out a program of work with very few achievements in the face of the vibrant mandates of the previous Secretaries-General, Mr. Frangialli and Mr. Rifai. 

2. This poor balance is due to three fundamental causes: the first, the lack of tourism leadership and knowledge on the part of the current SG, Zurab Pololikashvili, which have contributed to making UNWTO an irrelevant international player, at a time when decisive actions are required. The second, the culture of servility and fear that Zurab Pololikashvili has established among UNWTO employees since he assumed the functions of SG of UNWTO. The third, a consequence of the previous two, which has squandered the initiatives of its best men and women by destroying the incentives to serve the membership and replacing it by a climate of fear and a blind obedience to internal bureaucratic norms and service to the leader to keep their employment. 

3. Faced with this grim picture, the candidacy of H.E. Shaikha Mai Bint Mohammed Al-Khalifa from Bahrain is a great hope for those of us who support tourism and value UNWTO, as her personal and professional characteristics are essentially different from those of the current SG. She has a deep knowledge of the sector, is a skilled manager of human and financial resources, and wishes to address the concerns of members as a priority, starting with everything that has not been done to address the disastrous consequences on tourism of the Covid- 19. 

4. In this mandate, the current SG has been acting unethically in his management conduct, favouring his personal interests over those of the Organization. 

5. A clear example was his proposal to the Executive Council to advance the meeting of the said Council, which should nominate the SG to January 18, 2021 in Madrid, when its normal date of celebration should be May 2021. 

6. This advance of dates drastically shortened the times for the presentation of candidatures to SG, since it was taken in the Council of Georgia, coincidentally the country of the SG, which is not even a member of the Council, on September 17, 2020, limiting the term of presentation of candidacies to November 18, 2020 (two months before the new date of the Council). Normally, the candidacies could have been presented until March 2021. Obviously, this situation favours the current SG by limiting the number of candidates to compete for the post. In fact, only Bahrain’s candidacy was able to arrive on time, which is totally unusual, since in all previous elections there have always been several candidacies from different countries. 

7. The reason that the SG gave the Council in his proposal to advance the dates was to make it coincide with FITUR, at the request of the Spanish Government, but a few days later Spain decided to move the date of FITUR precisely to the month of May due to the difficulty of travel of the delegations of countries in January due to the pandemic. However, the SG decided to keep the January date for no good reason. 

8. On the other hand, this first Executive Council of the year is responsible for approving the audited accounts, as established in the bylaws of the Organization. This will be 

impossible to do since the audited accounts will not be prepared until April, thus violating the statutes. 

9. Additionally, the current and foreseeable situation in January of the pandemic will make it practically impossible for most of the delegations to travel to Madrid to participate in person in such an important meeting, and they will have to rely on the presence of Ambassadors and/or hybrid participation formulas face-to-face and online. A meeting, as important as this one, that nominates the SG, should be held with all the guarantees of the integrity of the election process for legitimacy, which does not appear to be possible in these circumstances. 

10. There is no justification for advancing the dates of the Council, except to serve the interests of the current SG in his bid for re-election. 

11. During this mandate, Council meetings have become more social gatherings with numerous recreational activities, limiting the time devoted to meetings and discussions about the running of the Organization, which means that Council members also have difficulties exercising their oversight function of the work of The Secretariat, which is accountable to the Council. 


12. Most of the travel of the Secretary General, mainly from 2019 onwards, including the pandemic year of 2020, has taken place to countries members of the Executive Council, rather than a more balanced travel plan to various regions and countries regardless of whether they were members of the Council or not. The untold intention seems to be too obvious to secure votes, rather than membership services. Yet the Organization is composed of over 150 countries and not only the 35 EC members who nominate the next Secretary-General. 

13. UNWTO’s relations with numerous international organizations (WTTC, PATA, WEF, etc.) in the field of tourism have been losing strength, influence and respect during this mandate. 

14. The Secretariat is organized around personal affinities of the SG ignoring the merits and experience of the staff. Many valuable and experienced staff members of the Organization have had to leave during this term. 

15. With regards to the Americas, a Regional Director was never appointed after the previous one left on December 31, 2017. The Deputy Regional Director, who has been doing an excellent job, has been left with very limited resources, and was kept in the same capacity as deputy without appointing a director, which shows a lack of interest and attention to the needs of the members of the Americas. 

16. The Director of Human Resources left the Organization in 2018 not agreeing with unethical practices that the SG began to introduce in staff related issues. 

17. The Director of Administration and Finance and the Chief of Information Technology and Communications, who also left the Organization in 2018, have filed lawsuits against Zurab Pololikashvili in the courts of the International Labour Organization (ILO). UNWTO has already provisioned more than 200,000 euros in possible compensation for damages related to these lawsuits, damages that, in the amount determined by the courts, must be paid by the Members. 

18. The limited capacity for reaction and leadership of the UNWTO in the current situation of difficulties that the tourism sector is going through, due to the pandemic, has been severely criticized in international tourism circles, questioning the role of the Organization. Even many members have expressed their disappointment with the current management. 

19. The candidacy presented by Bahrain of Shaikha Mai Bint Mohammed Al-Khalifa would represent the first woman to head the Organization’s Secretariat since its creation 50 years ago and would help to regenerate the organization and restore its ethical integrity and governance of its members. 

20. Shaikha Mai Bint Mohammed Al-Khalifa, current Minister of Culture and Antiquities of the Kingdom of Bahrain, is a highly respected person in the international community and enjoys great prestige, especially in UNESCO. She has worked on numerous international projects linking culture and tourism. 

21. In these difficult times, Shaikha Mai Bint Mohammed Al-Khalifa has the right conditions to promote the Organization and regain the trust of the international tourism community.

More on the Decency for the UNWTO Election Campaign by WTN: wtn.travel/decency/ 

More information on the World Tourism Network: www.wtn.travel

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