Meeting the challenges of Shanghai World Expo 2010

The upcoming Shanghai World Expo running from May to October 2010 will bring unprecedented international attention to Shanghai and its environs – and a boom in the Meetings, Incentive, Conventions,

The upcoming Shanghai World Expo running from May to October 2010 will bring unprecedented international attention to Shanghai and its environs – and a boom in the Meetings, Incentive, Conventions, and Exhibitions business. With new hotels and venues coming on stream to accommodate the influx, the hospitality industry faces the daunting task of finding sufficient qualified staff to run its establishments.

To help the industry meet this challenge, The Hong Kong Polytechnic University’s School of Hotel & Tourism Management and Fudan University’s Center for Forum Studies will jointly hold a two-day Hotel and Convention Management Seminar designed to address the key issues facing the industry and the management expertise required for the Shanghai World Expo and beyond.

WORKSHOPS:

Delivering Asian Hospitality Service to Enhance Revenue
Thursday, December 3, 2009
Instructor: Professor Cathy Hsu

Managing the Hotel Sales Operation: What You Need to Know to Stay Ahead of the Competition
Thursday, December 3, 2009
Instructor: Dr. David Jones

Managing Meetings, Conventions, and Forums
Friday, December 4, 2009
Instructor: Mr. Tony Xu

Marketing a Meeting to Gain Attendance
Friday, December 4, 2009
Instructor: Prof. Amy Chan

WORKSHOP FEE:

US$150 or HK$1,170 or RMB1,060 per workshop
US$500 or HK$3,900 or RMB3,545 for all four workshops

CONTACTS:

FOR PARTICIPANTS FROM MAINLAND CHINA:
Miss Bai Nan, Room 603, East Wing, Guanghua Building, Center for Forum Studies, 220, Han Dan Road, Fudan University, Shanghai, P.R. China, Tel: 86-21-6510-0239, Fax: 86-21-6510-0239, Email: [email protected] .

FOR PARTICIPANTS FROM OUTSIDE OF MAINLAND CHINA INCLUDING HONG KONG SAR, MACAU SAR, AND CHINESE TAIPEI:
Miss Flora Ng, R815, Core R, School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong SAR, China, Tel: 852-3400-2635, Fax: 852-2356-1390, Email: [email protected] .

Please visit http://www.polyu.edu.hk/htm/conference/hcm09 for details of the seminar.

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Linda Hohnholz

Editor in chief for eTurboNews based in the eTN HQ.

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