Holiday Inn Melaka today announced that it has become the first Holiday Inn hotel in Malaysia to complete a renewed commitment to friendly, attentive service program to go with a contemporary and stylish look and feel.
Holiday Inn Melaka has also dramatically improved its guest experience by adding signature ‘comfort’ bedding and enhanced showers. The hotel’s upgrade is part of a global relaunch for Holiday Inn. With over 3,200 hotels, close to 420,000 guest rooms, and over 1,100 additional hotels to be built, the sheer magnitude of the Holiday Inn relaunch is unmatched in hospitality history. There are now over 20 hotels in cities like Bangkok, Shanghai, Beijing, Melbourne, Sydney, and others that have been relaunched.
“This new look signifies the things that matter most to our guests when they think quality and value – great beds, great showers, and fantastic service with a more up-to-date look,” said Christoph Voegeli, general manager of Holiday Inn Melaka. “This was done based on what consumers told us they would love to have – consistent quality and contemporary design.”
The 275-room hotel features king size, queen size, or two king single beds and offers amenities such as high-speed broadband, flat-screen LCD TVs, minibar, double-glazed windows, complimentary tea/coffee making facilities, and in-room safes to name but a few. With this, it explains why Holiday Inn Melaka is the city’s freshest hotel to offer a Peranakan inspired spa and an infinity edge pool overlooking the Straits of Melaka.
On the ground floor is Sirocco, a relaxed Mediterranean-style restaurant with the best wood-fire pizza served in the city. Opening onto an alfresco area – again unusual for a Melaka hotel – Sirocco is set to rapidly become one of the city’s landmarks with its classic retro-chic interior and vibrant menu. Stretching across the second floor is a collection of five conference and meeting rooms, all with floor-to-ceiling windows to allow for natural light – another unusual feature in a central city hotel.
The Straits Ballroom provides 836 square meters of pillar-less floor space, 6-meter-high ceilings, and is equipped with the latest technology, including four ceiling-mounted data projectors and huge resident screens. The Straits Ballroom provides an ideal space for a range of function requirements from seminars, board meetings, and exhibitions to wedding banquets and private celebrations catering up to 800 persons.
Among the new Holiday Inn brand features now visible at Holiday Inn Melaka are a redesigned logo, improved signage, and new outdoor lighting, landscaping and design. The welcoming experience at Holiday Inn Melaka has also been enhanced with a redesigned lobby, de-cluttered reception desk, and all-new signature scents and sounds. A newly-launched “Stay Real” service commitment ensures that guests receive excellent service during their stay. “Our guests told us they wanted service that recognizes them as individuals and hotel staff who understand their real needs while they’re at the hotel. Our “Stay Real” service training enables our people to always do this to our guests every single time they stay with us,” added Christoph Voegeli.
In the hotel rooms, guests can enjoy crisp white linens and the choice of soft or firm pillows, in addition to signature showers featuring powerful showerheads, curved shower rods, and new bath products, which are environmentally friendly and biodegradable.
Holiday Inn Melaka is located at Jalan Syed Abdul Aziz, 75000 Melaka, Malaysia, which is accessible to the city’s main shopping complexes and just a short walk to neighboring UNESCO sites such as The Stadthuys, Christ Church, and Jonker street to name a few. Holiday Inn Melaka also commands an unrivaled view of the picturesque Straits of Melaka, a view that will appeal to both the corporate and leisure markets. To make a reservation, please call (606) 285 9000 or visit www.melaka.holidayinn.com .