Click to join an upcoming live event

Turn off Ads (click)

Click on your language to translate this article:

Afrikaans Afrikaans Albanian Albanian Amharic Amharic Arabic Arabic Armenian Armenian Azerbaijani Azerbaijani Basque Basque Belarusian Belarusian Bengali Bengali Bosnian Bosnian Bulgarian Bulgarian Catalan Catalan Cebuano Cebuano Chichewa Chichewa Chinese (Simplified) Chinese (Simplified) Chinese (Traditional) Chinese (Traditional) Corsican Corsican Croatian Croatian Czech Czech Danish Danish Dutch Dutch English English Esperanto Esperanto Estonian Estonian Filipino Filipino Finnish Finnish French French Frisian Frisian Galician Galician Georgian Georgian German German Greek Greek Gujarati Gujarati Haitian Creole Haitian Creole Hausa Hausa Hawaiian Hawaiian Hebrew Hebrew Hindi Hindi Hmong Hmong Hungarian Hungarian Icelandic Icelandic Igbo Igbo Indonesian Indonesian Irish Irish Italian Italian Japanese Japanese Javanese Javanese Kannada Kannada Kazakh Kazakh Khmer Khmer Korean Korean Kurdish (Kurmanji) Kurdish (Kurmanji) Kyrgyz Kyrgyz Lao Lao Latin Latin Latvian Latvian Lithuanian Lithuanian Luxembourgish Luxembourgish Macedonian Macedonian Malagasy Malagasy Malay Malay Malayalam Malayalam Maltese Maltese Maori Maori Marathi Marathi Mongolian Mongolian Myanmar (Burmese) Myanmar (Burmese) Nepali Nepali Norwegian Norwegian Pashto Pashto Persian Persian Polish Polish Portuguese Portuguese Punjabi Punjabi Romanian Romanian Russian Russian Samoan Samoan Scottish Gaelic Scottish Gaelic Serbian Serbian Sesotho Sesotho Shona Shona Sindhi Sindhi Sinhala Sinhala Slovak Slovak Slovenian Slovenian Somali Somali Spanish Spanish Sudanese Sudanese Swahili Swahili Swedish Swedish Tajik Tajik Tamil Tamil Telugu Telugu Thai Thai Turkish Turkish Ukrainian Ukrainian Urdu Urdu Uzbek Uzbek Vietnamese Vietnamese Welsh Welsh Xhosa Xhosa Yiddish Yiddish Yoruba Yoruba Zulu Zulu
Travel News

Cruiser disputes $28,000 bill for wireless session on ship

Written by editor

Be careful when using your cell phone or wireless card on a cruise ship – even if the ship is docked in a U.S. port.

Be careful when using your cell phone or wireless card on a cruise ship – even if the ship is docked in a U.S. port.

That’s the lesson today from a story in the Chicago Sun-Times about a cruiser hit with a $27,789 bill for a single wireless session while on a vessel docked in Miami.

Wayne Burdick of Schaumburg, Ill., tells the news outlet he used his AT&T wireless service from a ship in November to watch a Chicago Bears football game for more than two hours (using his AT&T wireless card with his laptop to call up an Internet feed of his home cable signal).

Burdick says he watched the game before the ship set sail for the Caribbean, and his cell phone wasn’t in roaming mode, so he assumed the wireless card was picking up a local Miami signal and the session would be free (he has a plan with unlimited domestic minutes). But the wireless session was billed at the sky-high international roaming rates that apply to calls and data transfers made from ships at sea.

The Sun-Times, which intervened with AT&T on Burdick’s behalf, says it was a “freak thing” that Burdick’s wireless service picked up the international roaming signal from the ship instead of available domestic signals while the ship was in port. Still, it remains a cautionary tale.

The good news for Burdick: The news outlet convinced AT&T to credit Burdick for the call.