Some 80 Jambojet passengers booked on a flight from Mombasa to Nairobi on Saturday suffered another intolerable delay, when the inbound flight from Nairobi arrived hours late at Moi International Airport. Staff on duty reportedly fobbed off passengersโ questions with regular foggy airline responses like โsoonโ when asked how much longer the delay would take.
Instead of arriving in Nairobi by afternoon of Saturday as scheduled, the affected passengers eventually reached their destination on Sunday morning. This followed โ according to information received โ an unexplained development onboard when the crew of the delayed flight, shortly before reaching the runway for takeoff, decided to taxi back to the terminal, resulting in an involuntary night stop for the affected passengers.
This comes hot on the heels of another passenger from Diani to Nairobi voicing his complaints about a prolonged delay of his flight, also on Saturday.
The airline in an almost customary fashion did not respond publicly to the claims and complaints which were equally reflected in one of Kenyaโs daily newspapers, laying the same claims.