What is the most customer-friendly Kenyan airport?

MALin
MALin
Avatar of Linda Hohnholz
Written by Linda Hohnholz

Malindi airport in Kenya has in the annual Customer Service Survey of the Kenya Airports Authority beaten all the rivals – Nairobi, Mombasa, Kisumu, Eldoret, and Wilson – to take the 2014 trophy as th

Malindi airport in Kenya has in the annual Customer Service Survey of the Kenya Airports Authority beaten all the rivals – Nairobi, Mombasa, Kisumu, Eldoret, and Wilson – to take the 2014 trophy as the most user-friendly and efficient airport in Kenya.

KAA Chief Executive Ms. Lucy Mbugua flew to Malindi herself to deliver the trophy and celebrate this accomplishment with her team based at Malindi.

The airport was more recently refurbished and expanded to cater to more visitors and with three scheduled flights a day from Nairobi, in addition to which there are light aircraft charters coming and going as well as private jets from such celebrities like Flavio Briattore, who owns the Billionaireโ€™s Resort and the Lion in the Sun and is a regular visitor. Italians are the number one investors in resorts in Malindi as well as in privately-owned real estate, and many hotels are almost exclusively catering to this market.

About the author

Avatar of Linda Hohnholz

Linda Hohnholz

Editor in chief for eTurboNews based in the eTN HQ.

Share to...